Trauma-Informed Foster Care Program Manager

StepStone Family & Youth Services; Raleigh (NC); On-site; USD 54,000 - 55,000; Full time

Job summary

StepStone Family & Youth Services in Raleigh, NC seeks a Program Manager to oversee the operation of the community-based program, including clinical and operational components, hiring, training, and supervision of staff.

In partnership with the Executive Director, you will ensure trauma-informed, evidence-based services for youth and families, manage resources, maintain caseloads, and serve as the agency's representative to partners and the community.

Qualifications

• Bachelor’s or Master’s degree in a relevant field and at least two years of full-time direct casework with children and families
• Administrative and clinical skills enabling effective work with children, families, staff, referral sources, and the community
• Ability to recruit, supervise, and discipline staff and to delegate responsibilities with support and confidence
• Ability to adapt to interruptions, changing circumstances, and maintain productive collaboration with staff, families, and community partners

Responsibilities

• Works with the Executive Director in developing effective treatment interventions for children and families involved with the child welfare and/or juvenile justice systems
• Evaluates treatment programs and makes recommendations to the Executive Director
• Develops and administers standards and procedures for all treatment staff
• Assists in the recruitment and hiring of qualified treatment staff and oversees training, supervision, promotion, and discipline
• Oversees training promotion and discipline of treatment staff and provides ongoing supervision
• Keeps the Executive Director and client agencies informed of agency's programs and policies
• Maintains a caseload and provide quality service to clients
• Represents and interprets the agency's programs and policies to the public custodial agencies, the courts, and the community
• Maintains good working relationships with local, state, and national agencies, including schools, courts, welfare departments, probation departments, and other social service agencies

Skills

Administrative and clinical skills

Education

Bachelor’s or Master’s degree

Job description

StepStone Family & Youth Services in Raleigh, NC seeks a Program Manager to oversee the operation of the community-based program, including clinical and operational components, hiring, training, and supervision of staff.

In partnership with the Executive Director, you will ensure trauma-informed, evidence-based services for youth and families, manage resources, maintain caseloads, and serve as the agency's representative to partners and the community.