Trauma‑Informed Foster Care Program Lead

StepStone Family & Youth Services; Nashville (TN); On-site; USD 53,000 - 55,000; Full time

Job summary

StepStone Family & Youth Services in Nashville, TN, is seeking a Program Manager to lead daily operations, supervise staff, coordinate services, and ensure quality care for youth and families in foster programs. This role emphasizes trauma-informed, strengths-based, and family-centered practices to support outcomes.

The successful candidate will collaborate with foster families, referral agencies, and leadership teams, ensuring licensing compliance and service excellence while promoting safety,

Qualifications

• Bachelor’s or Master’s degree from an accredited college or university, plus a minimum of two years of full‑time employment experience providing direct casework services to children and families.
• Administrative and clinical skills and be capable of working effectively with children, adults, staff, parents, referral sources, and the community.
• Capable of selecting qualified personnel, delegating responsibility, giving support and recognition, and commanding respect and confidence.

Responsibilities

• Works with the Executive Director in developing effective treatment interventions for children and families involved with the child welfare and/or juvenile justice systems.
• Evaluates treatment programs and makes recommendations to the Executive Director.
• Develops and administers standards and procedures for all treatment staff.
• Assists in the recruitment and hiring of qualified treatment staff and oversees training, supervision, promotion, and discipline.
• Oversees training, promotion, and discipline of treatment staff and provides ongoing supervision.
• Keeps the Executive Director and client agencies informed of agency’s programs and policies.
• Maintains a caseload and provides quality service to clients.
• Represents and interprets the agency’s programs and policies to the public custodial agencies, the courts, and the community.
• Maintains good working relationships with local, state, and national agencies, including schools, courts, welfare departments, probation departments, and other social service agencies.

Skills

Staff supervision

Program management

Compliance knowledge

Relationship building

Education

Bachelor’s or Master’s degree

Job description

StepStone Family & Youth Services in Nashville, TN, is seeking a Program Manager to lead daily operations, supervise staff, coordinate services, and ensure quality care for youth and families in foster programs. This role emphasizes trauma-informed, strengths-based, and family-centered practices to support outcomes.

The successful candidate will collaborate with foster families, referral agencies, and leadership teams, ensuring licensing compliance and service excellence while promoting safety,