Trauma-Informed Domestic Violence Advocate & Crisis Support

Automatic Data Processing, Inc.; Omaha (NE); On-site; USD 36,000 - 52,000; Full time

Job summary

Catholic Charities Domestic Violence Services seeks an Advocate to provide crisis intervention, advocacy, and emotional support for survivors of domestic violence, sexual assault, and trafficking in Omaha. The role involves crisis response, hotline work, shelter duties, and collaboration with community partners.

You will coordinate services, document casework, and support reintegration efforts, with a commitment to confidentiality and compassionate, nonjudgmental support.

Qualifications

• Six months of public or team work experience.
• One year in human services or behavioral health preferred.
• Bachelor's degree in Social Work or related field preferred.
• CPR and First Aid certification or ability to obtain within three months.
• Valid Nebraska Driver's License and insurability.
• Willingness to work on weekends and holidays.
• Residential setting experience with diverse clients.

Responsibilities

• Provide trauma-informed crisis intervention, advocacy, and emotional support to survivors in shelter and hotline settings.
• Answer the 24/7 Domestic Violence Hotline with calm, clarity, and compassion.
• Walk with survivors in one-on-one and group settings offering advocacy and empowerment.
• Coordinate services and connect survivors to community resources to meet safety and stability needs.
• Support shelter operations and ensure essential supplies are available.
• Extend care beyond shelter through Community Reintegration Services.
• Document services accurately to ensure program integrity and grant compliance.
• Build partnerships with social services, healthcare, law enforcement, and legal systems.
• Serve as a steady presence during complex, emotional, or urgent situations.

Skills

Trauma-informed care

Empathy

De-escalation

Safety planning

Confidentiality

Organizational skills

Team collaboration

Cultural sensitivity

Documentation

Reliability

Weekend/holiday availability

Education

Bachelor's degree in Social Work or related field

CPR and First Aid certification

Tools

CPR and First Aid certification

Job description

Catholic Charities Domestic Violence Services seeks an Advocate to provide crisis intervention, advocacy, and emotional support for survivors of domestic violence, sexual assault, and trafficking in Omaha. The role involves crisis response, hotline work, shelter duties, and collaboration with community partners.

You will coordinate services, document casework, and support reintegration efforts, with a commitment to confidentiality and compassionate, nonjudgmental support.