Trauma-Informed Director, Residential Services

Cc MD; Timonium, Northern (MD, KY); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Vacation/sick/holiday pay

403(b) Retirement Plan with employer

Tuition Reimbursement

Job summary

Catholic Charities of Baltimore's St. Vincent Villa seeks a Director of Residential Services to provide strategic and operational leadership for the residential treatment program, ensuring safe, therapeutic, and compliant care across units.

The role directs staff, aligns clinical and residential services, maintains licensing compliance, and drives program quality and trauma-informed practices to achieve resident well-being and strong outcomes.

Qualifications

• Master's degree in Human Services, Social Work, Behavioral Science, or related field.
• Five (5) years' experience in a residential treatment environment.
• Five (5) years' supervisory experience.
• LCPC or LCSW license in good standing in MD.
• TCI training within 45 days of hire and CARE training within six months of hire; CPR/First Aid within 45 days.

Responsibilities

• Directs the overall operation of the Residential Services Department with accountability for oversight, operational effectiveness, regulatory alignment, and program goals.
• Directs, hires, supervises, and evaluates residential leadership staff, ensuring workforce performance and coverage across shifts.
• Ensures safe, therapeutic, and standardized unit operations in compliance with policies, licensing, accreditation, and regulatory requirements (CARE/TCI).
• Maintains department staffing within budget and required staff-to-child ratios to support safety and continuity of care.
• Oversees recruitment, onboarding, and training compliance; partners with clinical and school leadership to align services and student outcomes.

Skills

Leadership

Relationship-building

Planning and organization

Communication

Problem-solving

Education

Master's degree in Human Services, Social Work, Behavioral Science, or related field

Tools

TCI training

CARE training

CPR/First Aid training

Job description

Catholic Charities of Baltimore's St. Vincent Villa seeks a Director of Residential Services to provide strategic and operational leadership for the residential treatment program, ensuring safe, therapeutic, and compliant care across units.

The role directs staff, aligns clinical and residential services, maintains licensing compliance, and drives program quality and trauma-informed practices to achieve resident well-being and strong outcomes.