Trauma-Informed Direct Care Supervisor - Residential Youth

Walker-Inc; Needham (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Walker-Inc in Needham, MA is seeking a Direct Care Supervisor to lead a therapeutic milieu within the Residential & Educational Programs. You will supervise staff, manage daily schedules for youth, and ensure crisis management and safety in a multi-disciplinary team.

The role emphasizes trauma-informed, relationship-based care, collaboration with clinicians, and staff training to support youth with complex social-emotional and learning needs.

Qualifications

• Must be able to supervise and support direct care staff in a residential milieu.
• Experience in a residential setting is required; supervisory experience preferred.
• TCI and First Aid/CPR training are required; medication training may be needed.

Responsibilities

• Supervise and oversee daily activities and schedules for clients.
• Provide crisis management within the program and campus.
• Lead staff supervision, evaluations, and training in partnership with Res Ed leadership.
• Coordinate with clinicians to implement behavioral support plans and de-escalation strategies.

Skills

Team leadership

Crisis intervention

TCI trained

Strong communication

De-escalation

Education

High School diploma or GED

Associate degree

Job description

Walker-Inc in Needham, MA is seeking a Direct Care Supervisor to lead a therapeutic milieu within the Residential & Educational Programs. You will supervise staff, manage daily schedules for youth, and ensure crisis management and safety in a multi-disciplinary team.

The role emphasizes trauma-informed, relationship-based care, collaboration with clinicians, and staff training to support youth with complex social-emotional and learning needs.