2nd-Shift Residential Care Supervisor (Trauma-Informed)

Walker; Needham (MA); On-site; USD 68,770,000 - 74,501,000; Full time

Job summary

Walker is seeking a Direct Care Supervisor in Needham, MA to lead a dedicated team serving children and youth in residential and educational settings. You will supervise direct care staff, participate in training, coordinate daily activities, and ensure safety and trauma-informed practices align with licensing standards.

Bi-weekly rotating schedule with evenings and weekends, requires a high school diploma or GED and experience in a residential setting.

Qualifications

• Must have completed Therapeutic Crisis Intervention (TCI) training.
• Must pass First Aid/CPR training.
• Must successfully pass medication training.
• Strong interpersonal and communication skills.
• Ability to remain calm and make safe decisions in high-pressure situations.
• Capacity to work effectively in a stressful and fast-paced environment.
• Physical stamina to participate in activities with children.

Responsibilities

• Lead and supervise direct care staff to deliver trauma-informed, relationship-based care.
• Collaborate with Res Ed leadership to develop staff plans for meals, activities, homework, and scheduling.
• Ensure adherence to licensing standards within the unit.
• Develop and evaluate individual behavioral support plans with staff input.
• Promote use of TCI language and early intervention techniques in daily operations.
• Identify growth areas for staff and provide coaching and training as needed.
• Attend MDT meetings to discuss youth progress and plan interventions.
• Manage the activity schedule for the unit during shifts.
• Coordinate with campus leadership to address issues and improve operations.
• Assist with staff recruitment, interviews, and training.
• Supervise staff and handle additional duties as assigned.

Skills

TCI training

First Aid/CPR

Medication administration

Interpersonal skills

Calm under pressure

Teamwork

Transportation of clients

Education

High School diploma or GED

Associate Degree or higher in related field

MAP Certification

Job description

Walker is seeking a Direct Care Supervisor in Needham, MA to lead a dedicated team serving children and youth in residential and educational settings. You will supervise direct care staff, participate in training, coordinate daily activities, and ensure safety and trauma-informed practices align with licensing standards.

Bi-weekly rotating schedule with evenings and weekends, requires a high school diploma or GED and experience in a residential setting.