Residential Care Supervisor — Trauma‑Informed Leader

Walker Therapeutic & Educational Programs; Needham (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Walker Therapeutic & Educational Programs in Needham, MA is seeking a Direct Care Supervisor to lead a multidisciplinary team serving children and youth with complex needs. You will supervise staff, coordinate daily schedules, manage crisis situations, and support treatment plans within a trauma-informed milieu.

This role emphasizes collaboration, training, and safe, developmentally appropriate care on the Res Ed unit.

Qualifications

• High School diploma or GED required.
• MAP Certification preferred.
• Experience in residential setting required; supervisory experience preferred.
• Must pass background checks and have reliable transportation.

Responsibilities

• Supervise direct care staff and ensure therapeutic milieu on assigned unit.
• Coordinate daily schedules and supervise crisis management.
• Provide staff supervision, training, and performance evaluations.
• Participate in multidisciplinary team meetings and care planning.
• Oversee medication administration as needed and ensure licensing standards.

Skills

TCI training

First Aid/CPR

Medication training

Interpersonal communication

Calm under pressure

Teamwork

Documentation skills

Transportation of clients

Education

High School diploma or GED

Associate degree or higher

MAP Certification

Job description

Walker Therapeutic & Educational Programs in Needham, MA is seeking a Direct Care Supervisor to lead a multidisciplinary team serving children and youth with complex needs. You will supervise staff, coordinate daily schedules, manage crisis situations, and support treatment plans within a trauma-informed milieu.

This role emphasizes collaboration, training, and safe, developmentally appropriate care on the Res Ed unit.