Trauma-Informed Client Services Associate — Hygiene Hub

St. Anthony's Foundation; San Francisco (CA); On-site; USD 47,000 - 57,000; Full time

Job summary

St. Anthony Foundation in San Francisco, CA, seeks a Service Associate for the Hygiene Hub to administer showers, laundry access, and clothing services to clients. You will screen and assist guests, enforce policies, and maintain facilities with compassionate, trauma-informed care.

The role requires a high school diploma or GED and strong interpersonal skills. Experience with crisis de-escalation and basic data entry is preferred. Equal opportunity employer.

Qualifications

• High school diploma or GED preferred.
• Crisis Prevention training within 3 months of hire.
• First Aid or CPR certification preferred; must complete within 3 months of hire.

Responsibilities

• Treat all guests with empathy, dignity, and respect.
• Refer guests to other hygiene resources when needed.
• Maintain clean and well-stocked facilities and record data.

Skills

Interpersonal skills

De-escalation

Teamwork

Emergency response

Punctuality

Bilingual (preferred)

Education

High school diploma or GED

Crisis Prevention training (within 3 months)

First Aid/CPR certification (preferred)

Job description

St. Anthony Foundation in San Francisco, CA, seeks a Service Associate for the Hygiene Hub to administer showers, laundry access, and clothing services to clients. You will screen and assist guests, enforce policies, and maintain facilities with compassionate, trauma-informed care.

The role requires a high school diploma or GED and strong interpersonal skills. Experience with crisis de-escalation and basic data entry is preferred. Equal opportunity employer.