Trauma-Informed Behavior Technician (Community Care)

ICES: Data, Discovery, Better Health; Owatonna (MN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Overtime eligible

Paid time off

Medical insurance reimbursement

Retirement plan eligibility

Training and professional development

Job summary

MN Care Services provides customized care to youth and adults with complex needs, delivering compassionate 1:1 or group support in home settings. The Behavior Technician role focuses on implementing care plans, data collection, and skills coaching to empower individuals daily.

Responsibilities include documentation, data-driven behavior support, and crisis de-escalation. Requires a 3+ year background in behavioral/mental health plus a valid driver's license.

Qualifications

• High school diploma or GED plus 3+ years in behavioral, residential or mental health settings
• Valid driver's license with a clean driving record
• Ability to pass MN DHS background check with fingerprinting
• Ability to complete and demonstrate competency in 245D training
• Experience in a 245D or HCBS setting
• Hands-on experience implementing BSPs/BIPs
• Experience with structured data collection and documentation
• Familiarity with person-centered and trauma-informed approaches
• Ability to implement behavior support plans with fidelity under supervision
• Strong understanding of behavioral principles
• Proven de-escalation and crisis intervention skills
• High-level documentation skills: accurate, objective, and timely behavioral data and service notes
• Ability to work independently while maintaining alignment with team direction and supervisory guidance
• Strong interpersonal skills with the ability to build and maintain professional boundaries
• Excellent organizational skills and ability to manage competing priorities in a fast-paced environment
• Commitment to ethical practice, confidentiality, and person-centered care
• Proficient with basic technology (EHR systems, email, Microsoft Office)

Responsibilities

• Follow the person's care plan and complete documentation such as shift notes
• Collect accurate data to drive positive behaviors
• Assist with activities like meal planning, shopping, housekeeping, cooking and self-care
• Advocate for, support and empower individuals with skill training
• Support decision-making and personal choices in daily living
• Transport individuals to destinations using company vehicle
• Coach individuals during escalations or crises
• Maintain positive relationships with team and care partners
• Adhere to HIPAA and abuse prevention policies
• Perform other cross-functional duties as needed

Skills

Driver's license

Data collection

Trauma-informed care

Independent work

Interpersonal skills

Organizational skills

Documentation proficiency

Understanding behavioral principles

Crisis intervention

Communication

Education

High school diploma / GED

Tools

EHR systems

Microsoft Office

Email

Job description

MN Care Services provides customized care to youth and adults with complex needs, delivering compassionate 1:1 or group support in home settings. The Behavior Technician role focuses on implementing care plans, data collection, and skills coaching to empower individuals daily.

Responsibilities include documentation, data-driven behavior support, and crisis de-escalation. Requires a 3+ year background in behavioral/mental health plus a valid driver's license.