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Position Summary
This self-motivated team member works independently as well as in a team setting to transport patients, equipment, supplies, and lab specimens throughout the hospital facility. The transporter will help patients get on and off beds, stretchers, and wheelchairs. Team members will maintain a clean and safe environment by disinfecting equipment before and after patient use.
Responsibilities
Essential Functions
- Provides safe and efficient transport of patients to all areas of the hospital. Assesses patient to determine the most effective method for transport.
- Communicates vital patient information with the department manager, group leads, and other appropriate team members.
- Responsible and accountable for reaching individual productivity standards established by the department.
- Transports charts and specimens in an efficient and confidential manner.
- Maintains all transportation equipment and assures its cleanliness and sanitary condition.
- Demonstrates ability to log into and manipulate Epic Transportation Dispatching system effectively and efficiently.
- Understands and demonstrates outstanding customer service behavior and attitude, supporting the mission, vision, and values of Orlando Health.
- Aids in informing customers, nursing units, and diagnostic departments of delays.
- Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
- Possesses the ability to adjust the liter flow and determine cylinder volume in an oxygen tank. Understands operation of the tank gauge.
- Has the knowledge and ability to safely remove a telemetry unit from a patient.
- Understands and demonstrates Independent Double Verification using two acceptable identifiers and scans patient wristband.
- Follows hospital and departmental policies with attention to safety, dress, attendance, punctuality, and display of ID badge.
- Handles work-related information confidentially, complying with HIPAA and handoff protocols.
- Cooperates effectively and efficiently with team members to meet the changing needs of patients, departments, and the hospital.
- Assists with proper disposition of all deceased persons to the morgue or body cooler as outlined at individual campuses.
- Assists in the distribution and retrieval of clinical equipment throughout the facility.
- Assists in cleaning equipment and restocking standby storage areas or returning equipment to the equipment room.
- Assists in the distribution, retrieval, and maintenance of durable medical equipment outlined at individual campuses.
- Transports medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
- Performs additional duties as needed to support department operations.
- Maintains regular, punctual attendance in accordance with Orlando Health policies and legal standards.
- Ensures compliance with all Orlando Health policies and procedures.
Qualifications
Education/Training
- Ability to read and recognize similarities and differences between words and numbers.
- Ability to write simple correspondence and respond to common inquiries or complaints.
- Capable of accessing and using department-related computer systems such as Epic (including Bed Tracking and Service Response) and Outlook Email.
- Must complete required mandatory educational training.
Licensure/Certification
- BLS/Healthcare Provider certification obtained within 90 days of hire, renewed every two years.
Experience
- Six months of customer service or volunteer experience preferred.
Additional Information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitals and Healthcare