Transporter I - Orlando Health - Horizon West - Pool

Orlando Health; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Transporter I to join their dynamic team. This role is crucial for ensuring the safe and efficient transport of patients, equipment, and supplies throughout the hospital. You will be responsible for maintaining a clean environment, demonstrating outstanding customer service, and adhering to safety protocols. The ideal candidate will possess strong communication skills and a commitment to confidentiality, supporting the mission and values of the organization. If you are looking for a rewarding position in a supportive environment, this opportunity is for you!

Qualifications

• Ability to read and recognize similarities and differences between words and numbers.
• Must complete mandatory educational training as required.

Responsibilities

• Provides safe and efficient transport of patients to all areas of the hospital.
• Maintains all transportation equipment and assures its cleanliness and sanitary condition.
• Communicates vital patient information with the department manager and team members.

Skills

Patient Transport

Customer Service

Communication

Safety Compliance

HIPAA Compliance

Education

High School Diploma or Equivalent

Tools

Epic Transportation Dispatching System

Bed Tracking System

Outlook Email

Job description

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Position Summary
This self-motivated team member works independently as well as in a team setting to transport patients, equipment, supplies, and lab specimens throughout the hospital facility. The transporter will help patients get on and off beds, stretchers, and wheelchairs. Team members will maintain a clean and safe environment by disinfecting equipment before and after patient use.

Responsibilities
Essential Functions

• Provides safe and efficient transport of patients to all areas of the hospital. Assesses patient to determine the most effective method for transport.
• Communicates vital patient information with the department manager, group leads, and other appropriate team members.
• Responsible and accountable for reaching individual productivity standards established by the department.
• Transports charts and specimens in an efficient and confidential manner.
• Maintains all transportation equipment and assures its cleanliness and sanitary condition.
• Demonstrates ability to log into and manipulate Epic Transportation Dispatching system effectively and efficiently.
• Understands and demonstrates outstanding customer service behavior and attitude, supporting the mission, vision, and values of Orlando Health.
• Aids in informing customers, nursing units, and diagnostic departments of delays.
• Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
• Possesses the ability to adjust the liter flow and determine cylinder volume in an oxygen tank. Understands operation of the tank gauge.
• Has the knowledge and ability to safely remove a telemetry unit from a patient.
• Understands and demonstrates Independent Double Verification using two acceptable identifiers and scans patient wristbands.
• Follows hospital and departmental policies with attention to safety, dress, attendance, punctuality, and display of ID badge.
• Handles work-related information confidentially, complying with HIPAA and handoff protocols.
• Cooperates effectively and efficiently with team members to meet the changing needs of the patient, department, and hospital.
• Assists with proper disposition of all deceased persons to the morgue or body cooler as outlined at individual campuses.
• Assists in the distribution and retrieval of clinical equipment throughout the facility.
• Assists in cleaning equipment and restocking standby storage areas or returning items to the equipment room.
• Assists in the distribution, retrieval, and maintenance of durable medical equipment outlined at individual campuses.
• Transports medications (excluding controlled substances and IV Chemotherapy drugs) throughout the facility.
• Performs additional duties or responsibilities as needed to support department operations.
• Maintains regular, punctual attendance in accordance with Orlando Health policies and applicable laws.
• Maintains compliance with all Orlando Health policies and procedures.

Qualifications

Education/Training

• Ability to read and recognize similarities and differences between words and numbers.
• Ability to write simple correspondence and respond to common inquiries or complaints from customers.
• Must be capable of accessing and using all relevant computer systems, including Bed Tracking, Service Response in Epic, and Outlook Email.
• Must complete mandatory educational training as required.

Licensure/Certification

• BLS/Healthcare Provider certification obtained within 90 days of hire, renewed every two years.

Experience

• Six months of customer service experience or volunteer experience preferred.