Transporter I

Orlando Health; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Orlando Health is seeking a Transporter I to ensure safe and efficient transport of patients within the hospital. This entry-level position requires strong communication skills and the ability to work both independently and as part of a team. Candidates must be certified in BLS and have experience in a patient care or customer service role. Join a dedicated team committed to providing exceptional care and support to our patients.

Qualifications

• Ability to read and recognize similarities and differences between words and numbers.
• Must complete required mandatory educational training.
• Demonstrated experience in a patient care setting or customer service role.

Responsibilities

• Provide safe and efficient transport of patients to all areas of the hospital.
• Communicate vital patient information with department manager and team members.
• Maintain all transportation equipment and assure its cleanliness.

Skills

Communication

Customer Service

Teamwork

Education

BLS/HealthCare Provider certification

Tools

TeleTracking

Allscripts Transport system

Job description

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Position Summary

This self-motivated Team Member must possess the ability to work independently as well as in a team setting with others in multiple departments and disciplines. Team member must possess ability to communicate with patients, visitors and internal customers using appropriate designated scripting and engagement techniques.

Responsibilities

Essential Functions

• Provide safe and efficient transport of patients to all areas of the hospital. Assess patient to determine the most effective method for transport.
• Communicate vital patient information with the department manager, group leads and other appropriate team members.
• Responsible and accountable for reaching individual productivity standards established by the department.
• Transport charts and specimens in an efficient and confidential manner.
• Maintain all transportation equipment and assure its cleanliness and sanitary condition.
• Demonstrate ability to log into and manipulate Allscripts Transport Tracking systems effectively and efficiently.
• Understand and demonstrate outstanding customer service behavior and attitude, which will support and facilitate the mission, vision, and values of Orlando Health.
• Aid in informing customers, nursing units, and diagnostic departments of delays.
• Proactively seek prevention of fire and safety hazards by storing equipment in designated areas.
• Possess the ability to adjust the liter flow and determine PSI in an oxygen tank as well as the ability to transfer an oxygen regulator from one oxygen tank to another.
• Have the knowledge and ability to safely remove a telemetry unit from a patient.
• Follow hospital and departmental policies with special attention to safety, dress, attendance, punctuality and display of ID badge.
• Handle work related information in a confidential manner to maintain HIPAA compliance.
• Cooperate effectively and efficiently with team members to meet the changing needs of the patient, department, and hospital.
• Assist in the distribution and retrieval of clinical equipment throughout the facility.
• Assist in cleaning equipment and restocking standby storage areas or returning it to the equipment room.
• Assist in the distribution, retrieval, and maintenance of orthopedic equipment such as CPM, hot/cold therapy machines, trapeze bed frames, patient lifts, and traction weights and pulleys.
• Transport and deliver items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintain compliance with all Orlando Health policies and procedures.

Other Related Functions

• Adhere to all Standards of Precaution, MSDS and Hand Hygiene directives.
• Complete all mandatory training as designated and required. Participate in departmental quality assurance and improvement activities.
• Demonstrate initiative and creativity to continuously improve services, departmental and interdepartmental processes.

Qualifications

Education/Training

• Ability to read and recognize similarities and differences between words and between series of numbers.
• Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
• Capable of accessing and using all department related computer systems such as TeleTracking, Outlook Email, Allscripts Transport system.
• Must complete required mandatory educational training.

Licensure/Certification

If required for area, must complete and be certified in BLS/HealthCare Provider certification by the American Heart Association renewed every two years.

Experience

• Demonstrated experience in a patient care setting or a customer service role.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care