Transporter

Dignity Health; Merced (CA); On-site; USD 22,000 - 37,000; Full time

Job summary

Dignity Health Mercy Medical Center in Merced, California, is seeking a Patient Transporter to provide essential patient and item transportation across the campus, delivering a highly customer-sensitive and seamless experience.

You will move inpatients and outpatients between areas, confidently identify and greet patients, and report concerns to the care team. Maintain a clean workspace and safe handling of equipment using SBAR and AIDET practices.

Qualifications

• BLS/CPR certification required at hire.
• High school diploma or GED preferred.
• Experience in medical office or hospital environment preferred.
• Experience with computers and safe patient handling devices advised.

Responsibilities

• Transport inpatients and outpatients between hospital areas in a safe, timely manner.
• Identify patients, greet them, and assist with transfers; report issues to clinical staff.
• Maintain a clean, organized work area and ensure equipment is functioning properly.
• Support imaging procedures by preparing rooms and assisting technologists as needed.
• Communicate with staff in a professional, respectful manner and assist as workload permits.

Skills

CPR

Patient transport

Customer service

Computer skills

Safe patient handling devices

SBAR / AIDET communication

Education

High School Diploma

High School GED

Tools

Medical transport equipment

Job description

Job Summary and Responsibilities

As our Patient Transporter, you will provide essential assistance and transportation for patients and related items across our campus, ensuring a highly customer-sensitive and seamless experience.

Every day you will promptly and safely transport inpatients and outpatients to and from various hospital areas. You will meticulously confirm patient identification, greet and assist in transferring patients, and make conscious observations of patient condition during transport, reporting any issues to appropriate personnel. You will also maintain a clean and organized work area and report any malfunctioning equipment.

To be successful in this role, you will demonstrate a strong commitment to patient safety and exceptional customer service for all individuals within our facility. You will be attentive, observant, and capable of performing duties efficiently while upholding the highest standards of care and professionalism.

• Professionally and courteously handles patient interactions utilizing the AIDET fundamentals of service and SBAR hand off communication.
• Transports patients from designated area to scheduled area for transfer, procedure, and/or surgery. Provides appropriate dressing gowns & linen for patient use. Brings the patient chart for procedures requiring its availability. Using SBAR, notifies the clinical staff of potential patient issues prior to the exam.
• Utilizes effective patient transfer techniques, safe patient handling devices and proper body mechanics when moving patients from the bed to the transport device (gurney or wheelchair) and back again. Completes transportation of the patient in a timely fashion. Provides for emotional and physical needs of the patient during transfer.
• Assists in preparing the procedure rooms for procedures. Ensures the equipment is clean before bringing patient into the room. Assists the technologists during the imaging procedure by obtaining necessary equipment, documentation and supplies. Helps the technologist in any way needed to expedite delivery of quality patient care.
• Maintains equipment storage room and equipment. Maintains competence in the operation of equipment as appropriate to scope of practice. Promptly initiates corrective action & reports failures of equipment. Maintains work areas in a neat, orderly and adequately stocked condition. Is competent with the operation of the equipment used.
• Contributes to department productivity and efficient operations. Communicates with staff and leaders in a professional and respectful manner. Performs all assignments accurately and in a reasonable time frame. Recognizes when others need assistance and consistently offers to help when work load permits.

Job Requirements

Required

• Basic Life Support - CPR, upon hire

Preferred

• High School Graduate General Studies and Experience in the medical office or hospital environment, upon hire or
• High School GED General Studies and Experience in the medical office or hospital environment, upon hire and
• Experience with computers. and
• Experience with safe patient handling devices.

Please be advised that this location requires quarterly American Heart Association (AHA) Resuscitation Quality Improvement (RQI) competency certification post-hire. This ongoing competency is required through resources internal to the facility; outside RQI competency resources are not acceptable for CommonSpirit Health compliance requirements.

Where You'll Work

Founded in 1873, Dignity Health - Mercy Medical Center is a 186-bed, acute care, nonprofit hospital located in Merced, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, the Mercy Cancer Center, and a family birth center. Additionally, Merced Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$25.00 - $27.35 /hour

We are an equal opportunity/affirmative action employer.