Transportation Supervisor: RouteOps & Safety

WM (Waste Management); Pompano Beach (FL); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

WM, through its Stericycle integration, seeks a Transportation Supervisor to oversee the transportation department across one or more locations in the assigned geography. You will serve as the liaison between customers, operations, CSRs, and the support team to ensure seamless service delivery.

Responsibilities include route scheduling, inventory management, driver debriefs, and maintaining service standards.

Competenze

• High School Diploma or GED.
• 3 years of supervisory experience in a structured environment.
• 2 years of Transportation/Logistic experience.
• Driver's License.

Mansioni

• Oversee the transportation department at one or more locations within the assigned geography, providing leadership and acting as liaison between customer, operations, CSRs, and the support team.
• Manage route scheduling to ensure all scheduled customers are serviced by end of day; redirect manpower and resources as needed.
• Maintain and manage inventory supplies to ensure adequate stock levels.
• Ensure high standards of customer service as measured by key metrics (on-time, missed stops, loyalty).
• Manage open order reports, SAP cancellation processes, and customer interactions to resolve service issues.
• Conduct customer visits to review service and develop relationships for feedback.

Formazione

High School Diploma or GED

Strumenti

Driver's License

Descrizione del lavoro

WM, through its Stericycle integration, seeks a Transportation Supervisor to oversee the transportation department across one or more locations in the assigned geography. You will serve as the liaison between customers, operations, CSRs, and the support team to ensure seamless service delivery.

Responsibilities include route scheduling, inventory management, driver debriefs, and maintaining service standards.