Transportation Supervisor: Lead Front‑Line Operations

Mohegan Sun; Montville (CT); In loco; USD 52.000 - 68.000; Tempo pieno

Descrizione del lavoro

Mohegan Sun seeks a Transportation Operations Supervisor to oversee front-line teams across Limo Operations, Shuttle, Fleet Operations and Traffic as well as Parking and Coat Check. You will assign shifts, ensure policy compliance, and manage vehicle and equipment care.

The role requires strong communication, organization, and the ability to coach staff; a valid driver’s license is required. This is a full-time position in Montville, CT.

Competenze

• High School Diploma or equivalent.
• One year of supervisory experience in a large-scale operation with a multi-faceted transportation/parking operation.
• Must have a valid driver’s license and be insurable through the company carrier.

Mansioni

• Oversees front line employees and ensures compliance with departmental policies and procedures.
• Assigns daily responsibilities for the staff throughout the shift.
• Responsible for the care and control of guest and company vehicles and equipment.
• Monitors employee performance and provides coaching, recognition and discipline accordingly.
• Handles and resolves guests complaints promptly and effectively.
• Ensures employees have the tools they need to perform their jobs.
• Maintains company vehicles and equipment.
• Reports operating issues and concerns to management; completes annual performance evaluations and development period reviews for direct reports.

Conoscenze

Supervisory experience

Communication skills

Organizational skills

Computer skills

Customer service

Formazione

High School Diploma or equivalent

Strumenti

Ascent

EmpowerTime

Manager Self Service

CVPS valet software

Livery Coach

Micros

Descrizione del lavoro

Mohegan Sun seeks a Transportation Operations Supervisor to oversee front-line teams across Limo Operations, Shuttle, Fleet Operations and Traffic as well as Parking and Coat Check. You will assign shifts, ensure policy compliance, and manage vehicle and equipment care.

The role requires strong communication, organization, and the ability to coach staff; a valid driver’s license is required. This is a full-time position in Montville, CT.