Transportation Supervisor II — Operations & Driver Leadership

WM; Canton (MS); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation and holidays

Job summary

WM is seeking a Transportation Supervisor to oversee the transportation department across locations. The role involves leading staff, coordinating route scheduling, ensuring safety and compliance, and maintaining strong customer service metrics.

Key duties include monitoring route performance, managing driver documentation, and coordinating with operations, CSRs, and support teams to deliver reliable service.

Qualifications

• High school diploma or GED required.
• At least 5 years of supervisory experience in a structured environment.
• At least 3 years of Transportation/Logistics experience.
• Must hold a valid Driver's License.

Responsibilities

• Oversees the transportation department of one or more locations; leads location operations.
• Maintains and manages inventory to ensure adequate supplies.
• Manages route scheduling to service customers by end of day and reallocates resources for issues.
• Monitors driver performance and ensures proper documentation for all routes.
• Maintains high customer service standards (on-time performance, loyalty, etc.).
• Monitors DOT hours/JJ Keller records and ensures compliance with safety policies.
• Develops relationships with customers and conducts site visits to review service.

Skills

Supervisory experience

Transportation/Logistics experience

Education

High School Diploma or GED

Job description

WM is seeking a Transportation Supervisor to oversee the transportation department across locations. The role involves leading staff, coordinating route scheduling, ensuring safety and compliance, and maintaining strong customer service metrics.

Key duties include monitoring route performance, managing driver documentation, and coordinating with operations, CSRs, and support teams to deliver reliable service.