Transportation Manager

Gategroup Holding; Erlanger (KY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Life insurance

Medical plan

Dental plan

Vision plan

Disability insurance

Commuter benefits

Employee discounts

Free meals

Job summary

gategroup is seeking a Unit Supervisor in Kentucky to coordinate kitchen and driver operations, forecast labor, and manage dock activities for on-time departures. The role emphasizes leadership of a 20-30 staff, coordinating with flight teams, and ensuring safety and quality standards in a high-volume environment.

The position requires 3-5 years of supervisory experience, experience with scheduling, and a strong ability to drive process improvements while maintaining excellent customer service

Qualifications

• Must have 3-5 years of supervisory/management experience.
• Experience with scheduling and forecasting labor preferred.
• In-flight catering or high-volume food service experience highly desirable.

Responsibilities

• Coordinate services between the kitchen and drivers and manage activities at the receiving dock.
• Create assignments for team drivers and for flights.
• Ensure dock area has required equipment and departures happen on schedule.
• Create labor forecasts and ensure teams cater correct aircraft/flights.
• Ensure safety procedures are followed and manage equipment changes as needed.
• Maintain communication with superintendents and leads during operations.

Skills

Team leadership

Scheduling

Forecasting labor

Communication

Bi-lingual (a plus)

Education

High School degree or GED

Some college preferred

Tools

Microsoft Excel

Scheduling software

MS Office

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The position is responsible for maintaining production standards to meet customer’s requirements, which duties include scheduling, communication, productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis.

Annal Salary Range:

• $65-70k/annual

Benefits:

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Coordinates services between the kitchen and drivers,while controlling activities on the receivingdock
• Creates assignments for team drivers and assignments to flights
• Checks dock area to ensureemployees have all required equipment and that trucks leave according to schedule dock departure
• Creates labor forecasts
• Ensuresall teams are catering correct aircraft and flights
• Ensures employees are in compliance with safety procedures
• Assists teams with late flights and equipment changes
• Responsible for getting information from other airlines for service
• Maintains radio contact with superintendent, meal planner and leads during operation.

Qualifications:

Education:

• High Schooldegree or GED required
• Some college preferred.

Work Experience:

• Must have 3-5 years of supervisory/management experience
• Experience with scheduling and forecasting labor preferred
• In-flight catering experience or experience in a high-volume food service industry highly desirable
• Must have strong and effective leadership skills and have successfully managed a staff of 20-30
• Current or previous labor relations experience is a plus.

Technical Skills: (Certification, Licenses and Registration)

• Ability to handle multiple tasks without losing priority
• Candidate should be comfortable with all levels of employees and have the ability to drive positive program change
• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance
• Basic computer skills required
• Possess strong organizational, analytical, communication and leadership.
• Valid Driver’s License

Language / Communication Skills:

• Bi-lingual is a plus

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time

Travel %: Up to 10%

Exemption Classification: Exempt

Internal Relationships: Unit employees

External Relationships: Customers

Work Environment / Requirements of the Job:

• Regularly stands, walks, bends, lifts, and moves intermittently during shifts of 10+ hour
• In a normal production kitchen facility there may be physical discomfort due to temperature and noise
• Abilityto lift, push, pull or maneuver 50-75 lbs
• Abilityto work outdoors 75-80% of the time
• Abilityto work at heights at orabove 50 feet.

Organization Structure

Direct Line Manager (Title): Dir, Transport or General Manager

Number of Direct Reports: varies by unit size (up to 150+)

Estimated Total Size of Team: up to 150+

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live ourValues of Excellence, Passion, Responsibility and Respect. To demonstrate theseValues, we expect to observe the following from everyone:

Excellence

• We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
• We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

• Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
• We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

• We care about what we do, and we understand the impact we have on others and the planet.
• We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

• Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
• We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

We anticipate that this job will close on: 08/28/2026