Transportation Supervisor

Frog Holler Produce; Fort Wayne (IN); On-site; USD 52,000 - 78,000; Full time

Job summary

Van Eerden Foodservice in Fort Wayne, IN is seeking a Transportation Supervisor to help shape our new Fort Wayne operation and ensure our drivers and customers receive exceptional service.

In this role you will lead staffing, training, and performance reviews, ride with drivers to spot improvements, and ensure DOT compliance, logs, and safety standards are met. You’ll partner with the Safety Director to investigate incidents and drive operational excellence.

Qualifications

• Requires valid Class A CDL with Doubles Endorsement and current medical card.
• Pass DOT drug screen and background check.
• Experience leading teams in transportation or logistics preferred.
• Strong communication and interpersonal skills essential.

Responsibilities

• Hire, train, supervise, and discipline drivers as needed using coaching and counseling.
• Ride with drivers or meet them en route to identify efficiency, safety, quality, and service improvements.
• Ensure DOT compliance for drivers, including logs, drug testing, hours of service, and equipment checks.
• Investigate accidents with Safety Director and complete reports.
• Improve driver performance in safety, quality, efficiency, and reliability to meet goals.
• Oversee vehicle maintenance and use Vehicle Condition Reports.
• Complete injury reporting for work-related incidents.
• Conduct annual driver performance reviews.
• Resolve transportation-related customer issues promptly.

Skills

Leadership experience

Excellent communication skills

Interpersonal skills

Customer service mindset

Tools

Onboard technology

Handheld devices

Routing systems

Transportation management tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Transportation - FW Active - Regular full-time Professional Fort Wayne, IN, US

2 days ago Requisition ID: 1518

Join Our Team at Van Eerden Foodservice - Growing in Fort Wayne, IN!
We've officially opened the doors to our brand-new facility in Fort Wayne, Indiana, and we're building a strong team to support this exciting growth. As part of that effort, we're looking to add a Transportation Supervisor who will join the team to help shape our operations from day one and ensure our drivers and customers receive the exceptional service Van Eerden is known for.

Who We Are

We're a fourth-generation, family-owned distributor based in Grand Rapids, MI and we're growing! Rooted in quality and service for over 100 years, we deliver Fresh Ideas, Fresh Products, and Fresh Solutions every day. At Van Eerden, you're joining more than a food company, you're joining a family that values its people and customers equally. You'll enjoy competitive pay, strong benefits, and the stability of a company that truly puts people first.

What You'll Do

• Perform staffing duties including hiring, training, supervising, and disciplining (up to and including termination) using coaching and counseling techniques.
• Ride with drivers and/or meet them en route to identify areas for improvement in efficiency, safety, quality, and customer service.
• Ensure DOT compliance for all drivers, including logs, drug testing, hours of service, and equipment compliance. Review CSA scores quarterly and communicate results to drivers.
• Work with the Safety Director to investigate all accidents, incidents, and property damage involving drivers. Including completing accident reports and necessary follow-up.
• Improve driver performance in safety, quality, efficiency, customer service, and reliability to meet or exceed benchmarking goals.
• Ensure equipment is properly maintained and that drivers report issues using Vehicle Condition Reports.
• Complete injury reports and investigations for work-related injuries.
• Conduct annual performance reviews for all drivers.
• Investigate and resolve transportation-related customer issues as they arise.

What You'll Impact

Transportation Supervisors are expected to drive improvements across the Transportation Team. This list is not all-inclusive and may evolve with business needs:

• Reduce work-related injuries and accidents.
• Improve delivery accuracy and quality.
• Achieve improvements in transportation expenses as a percentage of sales.
• Manage drive time and service time to maximize efficiency.
• Oversee training related to food safety, product integrity, HACCP, DOT regulatory requirements, and any additional training needed to meet department goals.
• Train drivers in all Van Eerden best-practice delivery procedures and ensure expectations are met.
• Ensure drivers are fully trained on all deployed technology (onboard systems, handheld scanners) and are entering data correctly.
• Review data and coach driver behavior based on insights obtained.

What You Bring

A strong customer service mindset is essential. This role requires solid knowledge of safe driving techniques, company policies and procedures, and full compliance with DOT and other regulatory requirements. Candidates must hold a valid Class A CDL with a Doubles Endorsement and current medical card, be able to pass a DOT drug screen and background check (no felonies) and bring previous leadership experience along with strong communication and interpersonal skills. Familiarity with foodservice delivery techniques, routing systems, on-board technology, handheld devices, and transportation management tools is required, with foodservice delivery experience preferred. Delivery travel will be required.