Transportation Supervisor

Encompass Health; Albuquerque (NM); On-site; USD 45,000 - 60,000; Full time

Job summary

Encompass Health Corporation is seeking a Transportation Supervisor to oversee patient transfer operations and supervise staff in the hospital transport function.

The role requires coordination of scheduling, safety, and effective communication with departments to ensure timely patient transport and patient care quality.

Qualifications

• High School Diploma or GED preferred.
• Previous transportation or scheduling experience strongly preferred.

Responsibilities

• Oversees Transportation staff and coordinates routine and non-routine activities.
• competently handles CPR and patient emergencies.
• Lifts and transfers patients safely; enforces safety protocols.
• Communicates effectively regarding all job responsibilities.
• Maintains confidentiality of hospital and patient information.
• Ensures accurate scheduling of patients for transportation based on resources.
• Reports to work as required to complete the job.
• Identifies unsafe situations and notifies supervisor.
• Schedules patients with available resources for timely and safe care/transportation.
• Adjusts daily workload based on census, staffing or external factors.
• Demonstrates positive attitude toward patients, families, supervisors and staff.
• Adapts to new assignments and workload with flexibility.
• Manages multiple projects while handling interruptions.
• Uses computer systems proficiently.
• Organizes, plans and manages time to complete tasks.
• Meets position requirements and completes mandatory training.

Skills

CPR Certification

Effective Communication

Confidentiality

Scheduling

Patient Safety

Staff Supervision

Time Management

Computer Skills

Education

High School Diploma or GED

Job description

The Transportation Supervisor performs supervisory and a variety of direct patient care activities. The position oversees Transportation functions related to patients who are transferred to and from the facility via the facility van. The Transportation Supervisor reports department and patient issues to the Facilities Management Director, as needed, attends leadership functions within the hospital and ensures overall quality. The position is responsible for holding staff accountable for performance, motivating staff to improve performance and is accountable for the day-to-day operations of the department, along with measurement, assessment and continuous improvement of the department's performance. The Transportation Supervisor provides direct patient care to pediatric, adolescent, adult, and geriatric patients.

Requirements:

• Oversees Transportation Staff coordinates routine and non-routine activities.
• Is competent in CPR and able to handle any patient emergency.
• Lifts and transfers patients appropriately; applies all safety.
• Communicates effectively regarding all aspects of job responsibilities
• Maintains confidentiality of all hospital and patient information as required by hospital policy.
• Ensures accurate scheduling of patients for transportation depending on resources available.
• Reports to work during the time required to complete the job.
• Identifies potentially unsafe situations and notifies supervisor
• Schedules patients with resources available in a manner that provides timely and safe care/transportation of the patient.
• Adjusts daily workload according to fluctuating census, department staffing or other unexpected external circumstances.
• Demonstrates a positive attitude toward patients, families, supervisors and other hospital personnel.
• Adjusts to new assignments and workload with a positive mindset.
• Effectively manages and prioritizes multiple projects while managing interruptions.
• Demonstrates strong computer skills using applicable programs.
• Organizes, plans, and manages time effectively to complete assignments.
• Meets position requirements and performs essential functions.
• Completes mandatory training and courses required by completion date.
• Reports questionable situations, concerns, complaints or harassment immediately.

License or Certification:

• Valid drivers' license.
• Current CPR Certification.

Minimum Qualifications:

• High School Diploma or GED preferred.
• Previous transportation or scheduling experience strongly preferred.