Transportation Specialist Lead

Amazon Inc.; Tempe (AZ); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Tempe, AZ seeks a Transportation Lead Specialist to manage daily freight movements across the North American fulfillment network. You will drive data-driven decisions, coordinate with carriers and internal teams, and help the network stay on schedule.

The role requires strong program management, the ability to analyze large datasets with Excel/SQL, and leadership to coach the team.

Qualifications

• High school diploma or equivalent.
• Intermediate Excel skills: pivot tables, charts, lookups, data cleansing.
• Experience analyzing large data sets to drive performance improvements.

Responsibilities

• Maintain continual, tactical communication with external and internal customers.
• Prepare weekly findings and variance narratives for reviews.
• Meet deadlines under time constraints while tracking activities.
• Lead initiatives to re-engineer business processes and eliminate defects.
• Elevate problems or data variances to owners and drive resolutions.
• Pull data from databases using Excel, Access, SQL for ad hoc reporting.
• Lead coaching sessions and development for the team.

Skills

Program management

Data analysis

Communication skills

Education

Bachelor's degree

High school diploma

Tools

SQL

Excel

Access

Job description

Job ID: 10566004 | Amazon.com Services LLC

Amazon's Transportation Operations team is seeking a highly skilled and motivated Transportation Lead Specialist to assist in the management of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on Amazon, our transportation partners and ultimately our customers. When network disruptions happen, you'll be at the forefront of helping the network/transportation partners clear those issues and ensure our customers get shipments on time.
An ideal candidate has a background in transportation and excellent program management skills. They have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.

Key job responsibilities

• Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
• Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
• Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations.
• Must be able to systematically elevate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• Ability to pull data from numerous databases (using Excel, Access, SQL (Structured Query Language) and/or other data management systems) and to perform ad hoc reporting and analysis as needed.
• Perform leadership functions for the team, including regular 1:1 coaching and development sessions and directing the team as needed during the work day.
• Develop performance metrics to assist with driving business results.
• Ability to scope out business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use.
• Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.

Basic Qualifications

• High school or equivalent diploma
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience managing large data sets and utilizing to drive performance and process improvements

Preferred Qualifications

• 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience
• 1+ years of management experience
• Bachelor's degree
• Experience with SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AZ, Tempe - 25.48 - 32.69 USD hourly