Transportation Area Manager

Amazon; Hagerstown (MD); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC is seeking Transportation Area Managers to support operations across the country from Maryland hub locations. This leadership role focuses on safety, quality, and delivering on time, guiding teams of associates and coordinating with site leadership to improve metrics and customer experience.

Candidates should have at least 2 years of people management, a Bachelor’s degree or equivalent, and flexibility to work weekends or nights.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Willingness to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics.
• Streamline logistics in the operation through standard work and team leadership.
• Support safety programs and OSHA compliance to ensure a safe work environment.
• Lead process improvement initiatives using Lean tools.

Skills

People management

Performance metrics

Process improvement

Lean techniques

Customer service

Education

Bachelor's degree (Engineering/Operations/Logistics)

Tools

Lean Six Sigma

Kaizen

Job description

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
• Streamline logistics in the operation through the implementation of standard work and team leadership
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
• Proactively identify and lead process improvement initiatives and Lean tools

Supervisory Responsibilities

You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.

Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing teams of 20 people or greater
• Experience with process improvements (Lean Six Sigma and/or Kaizen)
• Experience using strong customer service, communication, and interpersonal skills, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
• Experience relevant experience working in an industrial, manufacturing, or warehouse environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MD, Hagerstown - 70,000.00 - 90,900.00 USD annually

Company

Amazon.com Services LLC