Transportation Specialist - Korean Bilingual

ISEE Career Solutions, Inc.; Rolling Meadows (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

ISEE Career Solutions, Inc. is seeking a detail-oriented Transportation Coordinator to support end-to-end transportation operations in Rolling Meadows, IL.

You will manage inbound and outbound shipments, coordinate schedules, and maintain accurate documentation while engaging with carriers and internal teams. Ideal candidates have 0–5 years of experience in transportation coordination, strong bilingual skills in Korean and English, and proficiency with Excel, Outlook, and TMS/WMS/ERP systems.

Qualifications

• 0–5 years of experience in transportation coordination or logistics.
• Korean-English bilingual required.
• Experience with shipment tracking and carrier communication.
• Proficiency in Excel and Outlook.
• Familiarity with TMS/WMS/ERP systems preferred.

Responsibilities

• Coordinate daily inbound and outbound transportation schedules, including pickups and deliveries.
• Adjust transportation plans in response to delays or urgent requests to minimize disruption.
• Communicate real-time schedule updates to carriers, drivers, customers, and internal teams.
• Serve as the primary contact for carriers and transportation vendors.
• Review and audit carrier invoices and resolve billing discrepancies.

Skills

Korean-English bilingual

Transportation scheduling

Shipment tracking

Carrier communication

Freight billing support

Excel

Outlook

TMS

WMS/ERP familiarity

Tools

TMS

WMS/ERP

Excel

Job description

The Company is a leading global logistics company. With operations spanning across North and South America, it combines global scale and standards with deep regional expertise and local execution excellence. The company delivers optimized, end-to-end logistics solutions tailored to support business growth across a wide range of industries, while actively contributing to the communities it serves.

Position Overview

We are seeking a detail-oriented and proactive Transportation Coordinator (or Specialist) to support daily transportation and logistics operations. This role is responsible for end-to-end transportation coordination, including arranging inbound and outbound shipments, managing transportation schedules, tracking, and maintaining accurate transportation documentation.

Responsibilities

• Coordinate daily inbound and outbound transportation schedules, including pickups, deliveries, and appointment management.
• Adjust transportation plans in response to delays, volume changes, or urgent requests, ensuring minimal service disruption.
• Communicate real-time schedule updates to carriers, drivers, customers, and internal teams.
• Serve as the primary point of contact for carriers and transportation vendors.
• Confirm transportation appointments, monitor shipment status, and follow up on delays or exceptions.
• Support carrier performance tracking and issue escalation when needed.
• Provide timely and accurate transportation updates to customers regarding shipment status, ETAs, and delivery issues.
• Coordinate special transportation requirements and ensure customer expectations are clearly communicated and met.
• Maintain accurate transportation records in internal systems (TMS/WMS or Excel-based logs).
• Prepare and manage transportation-related documentation, reports, and daily operational summaries.
• Ensure data accuracy for freight movements, appointments, and delivery confirmations.
• Collaborate closely with warehouse and operations teams to align transportation schedules with loading/unloading activities.
• Support supervisors in resolving transportation-related issues impacting warehouse or customer operations.
• Assist with continuous improvement initiatives to enhance transportation efficiency and service quality.
• Proactively identify transportation issues and support root-cause analysis and corrective actions.
• Ensure transportation activities comply with company policies, safety standards, and operational procedures.
• Review and audit carrier invoices for freight charges, fuel surcharges, and accessorial fees.
• Verify contracted transportation rates and resolve billing discrepancies with carriers.
• Support Accounts Payable processes by ensuring timely approval and payment of transportation invoices.
• Support Accounts Receivable processes by preparing transportation-related customer billing and resolving invoice inquiries.
• Assist in freight cost analysis and transportation reporting.

Requirements

• 0~5 years of experience in transportation coordination, logistics operations, freight forwarding, or carrier management (2+ years preferred).
• Bilingual in Korean and English is required.
• Experience with transportation scheduling, shipment tracking, and carrier communication.
• Experience supporting freight billing, including Accounts Payable (carrier invoice review) and Accounts Receivable (customer billing) is preferred.
• Familiarity with TMS, transportation modules within WMS/ERP, or logistics management systems (preferred).
• Strong proficiency in Excel and Outlook, including data tracking, reporting, and communication management.
• Excellent communication and coordination skills with the ability to work effectively with carriers, drivers, customers, and internal teams.
• Strong organizational skills with the ability to manage multiple shipments, schedules, and billing tasks simultaneously.
• Ability to thrive in a fast-paced transportation environment and respond quickly to schedule changes, service issues, and billing discrepancies.
• Strong problem-solving skills and high attention to detail, particularly in shipment tracking and freight cost accuracy.