Transportation & Show Logistics Lead

Freeman Company; Nashville (TN); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Job summary

The Freeman Company, a global leader in live events, is seeking a Transportation Supervisor to independently coordinate inbound and outbound transportation for Freeman shows and events. You will evaluate routing, plan carrier services, and resolve issues in a fast-paced environment.

The role supports move-in/move-out operations, works across Sales, Project Management, and Operations, and requires 25%–50% travel.

Qualifications

• Bachelor’s degree from a four-year college or university preferred; High School Diploma or Equivalent with relevant work experience is required.
• Working knowledge of freight transportation, carrier services, routing, shipment documentation, and freight handling practices.
• Demonstrated ability to make independent decisions and solve problems in a fast-paced operating environment.
• Strong attention to detail and commitment to accurate transportation documentation and billing information.
• Strong customer service and communication skills.

Responsibilities

• Independently coordinate and execute inbound and outbound transportation for Freeman shows and events.
• Evaluate shipment requirements and determine appropriate routing, carrier, equipment, and transportation service based on freight characteristics, customer requirements, timing, and show-site conditions.
• Make independent day-to-day transportation decisions within established guidelines and use sound judgment to resolve issues and exceptions.
• Provide transportation estimates and service recommendations to exhibitors, show and event teams, Sales, Project Management, and other Freeman stakeholders.
• Coordinate directly with carrier partners to schedule pickups and deliveries, confirm capacity and service requirements, communicate changes, and resolve service issues.
• Support show move-in and move-out transportation activities, including on-site support as required.
• During show move-out, evaluate freight and documentation to determine appropriate transportation arrangements when shipment instructions are incomplete, unavailable, or require modification.
• Assess freight readiness and packaging to determine whether additional packaging, protection, palletization, wrapping, crating, or other services may be required for safe transportation.
• Resolve transportation issues involving delayed or missed pickups, carrier availability, damaged or lost freight, shortages, incomplete documentation, changing customer requirements, and other service exceptions.
• Take ownership of transportation issues through resolution and elevate situations when they fall outside established authority, policy, or available transportation solutions.
• Maintain accurate transportation documentation and system records, including routing information, shipment details, carrier information, and other required documentation.
• Review transportation information for completeness and accuracy to support timely and accurate customer billing and carrier payment.
• Assist with the investigation and resolution of freight claims, shortages, damages, billing discrepancies, and other transportation-related issues.
• Maintain productive working relationships with Freeman's carrier partners and coordinate effectively with Freeman Sales, Operations, Project Management, branches, and other internal teams.
• Provide timely and professional communication regarding shipment status, transportation requirements, service issues, and resolution plans.
• Follow established Freeman Transportation procedures, guidelines, carrier agreements, and applicable transportation requirements.
• Identify opportunities to improve transportation execution, customer experience, accuracy, and efficiency.
• Perform other duties and responsibilities as required to support Freeman Transportation and show/event operations.

Education

Bachelor’s degree from a four-year college or university preferred; High School Diploma or Equivalent with relevant work experience is required.

Job description

The Freeman Company, a global leader in live events, is seeking a Transportation Supervisor to independently coordinate inbound and outbound transportation for Freeman shows and events. You will evaluate routing, plan carrier services, and resolve issues in a fast-paced environment.

The role supports move-in/move-out operations, works across Sales, Project Management, and Operations, and requires 25%–50% travel.