Transportation Resource Coordinator

University of Florida; Gainesville (FL); Hybrid; USD 30,000 - 39,000; Part time

Job summary

University of Florida is seeking a part-time OPS-Sponsored Projects Non-Clerical role on the Main Campus in Gainesville, FL. The position supports outreach activities, data maintenance, and stakeholder communication while ensuring quality control of the transportation database.

The role requires an associate degree or higher, a year of customer service or related experience, and a valid driver's license. Occasional travel and flexible hours are possible.

Qualifications

• Associate degree or higher and at least one year of experience in customer service, telephone-based support, survey administration, or a related field.
• A valid driver's license is required.

Responsibilities

• Outreach and Promotion: Represents the Find-A-Ride program at professional conferences, community outreach events, and consumer-focused activities throughout Florida.
• Team Collaboration: Participates in program meetings and provides updates to the Program Coordinator and PI on inquiries, outreach, and data maintenance.
• Data Management and Quality Assurance: Conducts annual reviews of transportation providers and keeps records up to date, ensuring data accuracy.
• Administrative Support: Maintains professional communication with customers and partners and prepares concise summaries of interactions for program tracking.

Skills

Customer service

Telephone-based support

Survey administration

Data entry

Written and verbal communication

Education

Associate degree or higher

Bachelor's degree

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Job no: 541683
Work type: Temp Part-Time
Location: Main Campus (Gainesville, FL)
Categories: Communications/Public Relations/Marketing, Allied Health, Transportation Services
Department: 33030000 - HP-OCCUPATIONAL THERAPY

Classification Title:

OPS-Sponsored Projects Non-Clerical

High School Diploma or equivalent.

Job Description:

Outreach and Promotion: Represents the Find-A-Ride program at professional conferences, community outreach events, and consumer-focused activities throughout Florida. Share program information through presentations demonstrations, and informational materials to increase public awareness and encourage use of the Find-A-Ride website. Identifies opportunities to exhibit the find-a-ride program. Collaborates with the program staff to coordinate outreach activities and works with the fiscal team to arrange travel logistics.

Team Collaboration: Participates in program meetings, including Safe Mobility for Life coalition sessions, and contributes actionable insights. Provides regular progress updates to the Program Coordinator and Principal Investigator regarding consumer inquiries, outreach activities, and database maintenance. Identifies transportation barriers, service gaps, and customer concerns and inform the team to create actionable plans.

Data Management and Quality Assurance: Conducts annual reviews of transportation providers to verify the accuracy and completeness of information maintained in the database. Updates provider records, including contact information, service areas, eligibility requirements, and available transportation services. Cross checks provider data to identify outdated records and missing information. Ensures all data collection meets program standards.

Administrative Support: Maintains professional and timely communication with customers, transportation providers, program staff, and community partners through telephone and email correspondence. Maintains organized records of customer inquiries, outreach activities, and program communications. Prepares concise summaries of caller interactions, referrals, and resolution statuses to support program tracking and reporting.

$22.00 - $28.00 per hour; commensurate with education and experience.

Required Qualifications:

An associate degree or higher and at least one year of experience in customer service, telephone-based support, survey administration, or a related field. A valid driver's license is required.

Preferred:

• Bachelor or higher degree
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Demonstrated ability to enter structured data quickly and accurately
• Excellent written and verbal communication skills
• Detail-oriented with strong organizational skills
• Ability to provide effective customer service.
• Proven skills in drafting clear, concise summary notes
• Flexible schedule, including willingness to travel for events
• Ability to collaborate effectively within a team environment

In order to be considered, you must upload a cover letter, resume, and a list of professional references.

This is a part-time position at 20 hours per week. Hours may be flexible within the week but are expected to happen between normal business hours of M-F, 8am-5pm. Occasional overnight travel may be required.

Application must be submitted by 11:55 p.m. of the posting end date.

If an accommodation is needed to apply for this position, please call 352/392-2477 or the Florida Relay System at 800/955-8771 (TDD). Hiring is contingent upon eligibility to work in the U.S. Searches are conducted in accordance with Florida’s Sunshine Law.

Health Assessment Required:

Health Assessment Required: No

Advertised: 13 Oct 2026 Eastern Daylight Time
Applications close: 26 Oct 2026 Eastern Daylight Time

The University of Florida is an Equal Employment Opportunity Employer.