Transportation Representative - Northern Kent County

Senior Neighbors, Inc; Michigan; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life Insurance

Retirement plan (401k, IRA)

Paid Time Off

Job summary

Senior Neighbors Inc. is seeking a Transportation Representative to drive older adults to essential services across Northern Kent County. The role focuses on safe, reliable rides and fostering independence for community members.

You will pre-plan routes, assist riders, and maintain vehicle upkeep while following RideLink dispatch coordination and company policies. This on-site position supports seniors with a friendly, professional demeanor.

Qualifications

• High school diploma or GED required.
• Chauffeur License required.
• Strong written and verbal communication skills with attention to detail.

Responsibilities

• Provide transportation for seniors to nutrition sites, shopping, medical services and other activities.
• Maintain daily records of program services as directed.
• Perform daily pre-trip inspections and follow maintenance schedules.
• Assist passengers in getting in/out of vehicle and provide mobility support as needed.
• Maintain vehicle cleanliness and report safety issues to the Transportation Manager.

Skills

Customer service

Interpersonal skills

Navigation

Communication

Safety conscious

Education

High school diploma or GED

Tools

RideLink dispatch system

GPS/navigation apps

Job description

Senior Neighbors Inc.

Transportation Representative

Date Posted: September 9, 2026

Job Type: Full-time (35hours per week)

Salary: $15.00-$17.00 hourly,commensurate with experience

Supervisor: Manager of Transportation Services

Location: Northern Kent County

Position Summary

Driving to improve the quality of life and access to important resources for older adults throughout our community and Kent County.

Essential Duties and Responsibilities include the following. *Other duties as assigned.

• Provide transportation to nutrition sites, shopping, medical services, social services, etc. as needed and as scheduled through the RideLink dispatch system, and work with RideLink in cooperation with the Centers for special trips.

• Maintain daily records of all program services as directed.

• Perform daily pre-trip inspections, follow the established maintenance schedule.

• Provide ambulatory assistance and provide other transportation related assistance as needed.

• Maintain the vehicle's general maintenance, cleanliness, and safety and immediately report any observed maintenance and/or safety deficiencies to the Transportation Manager.

• Participate in trainings and meetings as directed.

Equal Employment Opportunity Statement

Senior Neighbors is an equal opportunity employer.

• Committed to promoting diversity, inclusion, and a racism-free culture in the workplace and our community.

• Committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us.

• Provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state, and local laws.

*Other duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education / Experience

• High school diploma or GED equivalent required.

• Chauffeur License required.

Competencies

• Intermediate written and verbal communication skills with attention to detail.

• Strong interpersonal skills and ability to understand and effectively work with a wide variety of human dynamics and behavior.

• Ability to take initiative and complete detailed tasks.

• Excellent navigation skills and proficiency in using navigation applications to find locations.

• Strategic thinking and problem-solving skills.

• Evidence of effective problem resolution skills, work independently and follow scheduled plans.

• Ability to handle stressful situations and creatively solve problems in a positive manner.

• Demonstrate and promote a positive image of the agency to the community.

• Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with diverse older adult participants, donors, volunteers, team members, and the community.

Special Licensing

• Valid Chauffeur License.

Expected Hours of Work

• Standardhours are M-F7:30am-3:30 pm.

Physical Demands / Work Environment

• Must be able to drive a vehicle for prolonged periods of time.

• Must be able and willing to assist persons requiring help in and out of vehicles.

• Must be able to lift up to 50 pounds at a time.

• Must have a valid driver’s license, satisfactory driving record and access to private transportation that meets state insurance requirements and vehicle safety standards to use on agency business.

• Health, Dental, Vision Benefits
• Life Insurance, Long Term Disability, AD&D
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Holidays)
• Training & Development
• Employee Assistance Program