Transportation Quality Control Technician

Atlanta Public Schools; Atlanta (GA); On-site; USD 43,000 - 66,000; Full time

Job summary

An established industry player is seeking a Transportation Quality Control Technician to ensure the safe and efficient transportation of students. This pivotal role involves overseeing dispatch operations, managing fleet maintenance requests, and acting as a liaison between drivers and fleet technicians. The ideal candidate will have strong communication skills, proficiency in fleet management systems, and a knack for problem-solving in a fast-paced environment. Join a dedicated team focused on operational excellence and contribute to the safe transport of students in the community.

Qualifications

• 3+ years of experience in dispatch, fleet service, and transportation operations.
• Strong communication skills and proficiency in Microsoft Office Suite.

Responsibilities

• Oversee dispatch and fleet maintenance operations for safe transportation of students.
• Manage routing logistics and maintain communication with drivers and fleet technicians.

Skills

Communication Skills

Proficiency in Microsoft Office Suite

Routing Software

Fleet Management Systems

Problem-Solving Skills

Attention to Detail

Two-Way Radio Communication

GPS/AVL Software

Education

High School Diploma or GED

Associates Degree or Technical Training in Transportation or Fleet Management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Transportation Quality Control Technician

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Transportation Quality Control Technician

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Atlanta Public Schools provided pay range

This range is provided by Atlanta Public Schools. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$43,598.00/yr - $65,158.00/yr

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POSITION SUMMARY

The Transportation Quality Control Technician is responsible for overseeing and integrating dispatch and fleet maintenance operations to ensure the safe, timely, and efficient transportation of students. This role serves as a key liaison between bus drivers, fleet technicians, and administrators, managing routing logistics, fleet maintenance requests, and emergency communication to maintain operational excellence.

• ESSENTIAL DUTIES Dispatch buses on various routes based on school schedules and maintain and update the dispatch system.
• Monitor and log emergency radio communications, including breakdowns and deferred repairs.
• Translate driver complaints into repair requests and create detailed work orders in the fleet management system.
• Collaborate with drivers to pinpoint vehicle issues, including inspecting vehicles when necessary. Monitor and prioritize repair requests, liaising with mechanics, the Fleet Foreman, and the Master Fleet Technicians.
• Maintain accurate Out-of-Service (00S) lists.
• Enter completed work orders, vendor invoices, and repair statuses into the fleet management system. Generate daily reports on spare bus availability and overall fleet status.
• Act as a key point of contact between the dispatch office, Beet services, and transportation administration.
• Maintain constant communication with the Fleet Foreman and Fleet Manager to ensure smooth workflow.
• Respond promptly to emergencies or changes in schedules and operations.
• Order parts, track warranty status, and process offsite repair requests. Handle data entry, filing, and maintenance of spare vehicle records.
• Required to have prompt, regular attendance in-person or virtually and be available to work on-site, in-person during regular business hours, and as needed.
• Performs other duties as assigned by an appropriate administrator or their representative.

KNOWLEDGE, SKILLS & ABILITIES Strong communication skills (written and oral). Proficiency in Microsoft Office Suite (Excel, Word, Outlook), routing software, and fleet management systems. Knowledge of school bus and medium-duty truck systems. Ability to prioritize, multitask, and work efficiently in a fast-paced environment. Ability to learn and use GPS/AVL software. Attention to detail and problem-solving skills. Competence in two-way radio communication.

MINIMUM REQUIREMENTS

EDUCATION:

High School Diploma or GED required.

Associates degree or technical training in transportation or fleet management preferred.

CERTIFICATION/LICENSE:

Class B License with “S” and “P” endorsements required within 6 months of employment.

WORK EXPERIENCE:

At least 3 years of related experience in dispatch, fleet service, and transportation operations.

3 years of computer experience (Microsoft Excel, Word, Outlook, Windows)

COMPENSATION

Salary Grade: 120

Salary Range: FY'24-25 APS Salary Schedule (All Positions)

Work Year: Annual (252-Day)

PHYSICAL ABILITIES AND WORKING CONDITIONS

Details about physical and environmental requirements, safety, and work conditions are included, emphasizing the need for physical strength, safety awareness, and adaptability to weather and work interruptions.

The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any other legally protected status. Reasonable accommodations may be made for individuals with disabilities.

This job description aims to reflect the duties, responsibilities, and requirements of the position but is not exhaustive. Management reserves the right to modify duties and responsibilities as needed.