Technician I, Remote Care

Experis; Atlanta (GA); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Technician for Customer Service Care in Atlanta. This role offers an exciting opportunity to support a dynamic team, providing essential technical assistance while engaging with patients. Ideal candidates will thrive in a fast-paced environment, showcasing their customer service expertise and technical aptitude. With comprehensive training provided, this position promises growth and the chance to make a significant impact in the healthcare sector. If you're ready to take on a rewarding challenge, this is the opportunity for you!

Qualifications

• Strong attention to detail and patience when dealing with customers.
• Ability to handle high volume patient calls and troubleshoot effectively.

Responsibilities

• Provide technical support to the Cardiomems group by handling patient calls.
• Collaborate across teams to ensure excellent customer service.

Skills

Customer Service Skills

Attention to Detail

Multi-tasking Abilities

Technical Aptitude

Troubleshooting Abilities

Education

Bachelor's Degree

Job description

Our Fortune 500 client in Atlanta, GA is seeking hardworking, motivated talent to join their innovative team. Are you a Technician - Customer Service Care with a passion for collaborating across teams and interested in working onsite? Don't wait... apply today!

Position Details:

• Title: Technician - Customer Service Care
• Location: Onsite - Atlanta, Georgia 30313
• Duration: 12+ months with high extension potential
• Pay Range: $22-24/hr

Job Summary:

Ideal candidates will have strong attention to detail, patience when dealing with patients/customers, multi-tasking abilities, and excellent customer service skills. A bachelor's degree is preferred. Candidates must be prepared to work 100% onsite supporting the Cardiomems group in a technical support role. The role involves handling patient calls, which can be high volume, requiring good listening and computer skills, as well as troubleshooting abilities. A medical background is not necessary but preferred; operational support experience (sales/tech support) will also be considered. Full training will be provided.

We highly value candidates who are flexible, detail-oriented, adept at multi-tasking, and able to succeed in a fast-paced environment. Technical aptitude is also highly desirable. Candidates must be local; no relocation expenses will be covered.

Interested?

If you are interested, please click the apply button. If this role isn't suitable for you or you're unavailable, please share this job description with friends who might be interested.

Next Steps:

If you'd like to learn more about this opportunity, click apply now and a recruiter will contact you. We look forward to speaking with you!

About ManpowerGroup

ManpowerGroup (NYSE: MAN), the parent company of Manpower, Experis, Talent Solutions, and Jefferson Wells, is a leading global workforce solutions provider. We help organizations transform in a rapidly changing world by sourcing, assessing, developing, and managing talent. We create innovative solutions for hundreds of thousands of organizations annually, providing skilled talent and sustainable employment for millions across various industries. Our brands operate in over 75 countries and territories, with over 70 years of experience. We are recognized for our diversity and inclusion efforts, and in 2022, ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year.