Supervisor, Community Wellness Center - Victorville

IEHP; Rancho Cucamonga (CA); On-site; USD 80,000 - 106,000; Full time

Benefits offered by this job

Competitive salary

On-site fitness center

Medical, Dental, Vision

Career advancement opportunities

Wellness programs

Flexible Spending Account

CalPERS retirement

457(b) match

Life insurance

Pet care insurance

Job summary

IEHP seeks a Community Wellness Center Supervisor to oversee day-to-day operations, staff leadership, and program quality in the Inland Empire region. The role focuses on delivering high-quality wellness programming and coordinating with diverse community partners.

The position requires strong leadership, healthcare experience, and the ability to apply LEAN principles to improve outcomes, member experience, and service delivery while supporting organizational goals.

Qualifications

• 3+ years supervisory or lead experience in health-related settings
• Experience with Medi-Cal/Healthy Families/managed care programs preferred
• Bachelor's degree in a health, social, or behavioral discipline required

Responsibilities

• Oversee day-to-day services and operations of the Community Wellness Center
• Directly supervise CWC staff and ensure alignment with organizational goals and quality benchmarks
• Apply LEAN principles to foster team development, performance management, and continuous improvement
• Coordinate with internal and external clients and community partners

Skills

Leadership

Team collaboration

Interpersonal communication

Community outreach

Bilingual (English)

Education

Bachelor's degree in health, social, or behavioral discipline

Tools

Microsoft Office

Job description

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

authentic experience!

Reporting to the Community Wellness Center Manager, the Community Wellness Center Supervisor supports Community Wellness Center strategies and providing oversight of the day-to-day services and operations of their respective Center. This role serves as the liaison/ambassador to internal and external clients and community partners.

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to the Community Wellness Center Manager, the Community Wellness Center Supervisor supports Community Wellness Center strategies and providing oversight of the day-to-day services and operations of their respective Center. This role serves as the liaison/ambassador to internal and external clients and community partners.

The CWC Supervisor serves as a strategic and operational leader overseeing the delivery, quality, and coordination of wellness programming, curriculum planning, and facility utilization.

This role directly supervises CWC program staff to ensure alignment with organizational goals, member experience standards, and quality benchmarks such as HEDIS and MCAS. The CWC Supervisor applies LEAN principles to foster team development, performance management, and continuous improvement.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.

• Competitive salary
• State of the art fitness center on-site
• Medical Insurance with Dental and Vision
• Life, short-term, and long-term disability options
• Career advancement opportunities and professional development
• Wellness programs that promote a healthy work-life balance
• Flexible Spending Account – Health Care/Childcare
• CalPERS retirement
• 457(b) option with a contribution match
• Paid life insurance for employees
• Pet care insurance

Education & Requirements

• Minimum of three (3) years of experience required in addition to some experience in any of the following:
  • Supervision/Lead Capacity
  • Managed Care/IPA/Clinic Setting
  • Community Outreach
  • Experience working with State Health Programs (Medi-Cal and Healthy Families Program)
• Experience with Community Centers is preferred. Bilingual (English/IEHP Threshold Language) written and verbal skills preferred
• Bachelor's degree, preferably in relevant health, social, or behavioral discipline, from an accredited institution required

Key Qualifications

• Must have a valid California Driver’s license and valid automobile insurance
• Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points
• Understanding of and sensitive to multi-cultural communities
• Knowledge of Medi-Cal/managed care environment preferred
• Knowledge of community resources available in Riverside and San Bernardino Counties
• Excellent computer skills with an emphasis in Microsoft Office software
• Strong written, verbal, and interpersonal communication skills
• Excellent time management, organization, and leadership skills
• High degree of patience and emotional intelligence
• Ability to make clear presentations
• Strong judgement and decision making
• Ability to connect and build rapport with team members, members and community partners
• Must be able to lift 40 lbs.
• High amount of field work with 25% driving travel required
• Flexibility to work evenings and some weekends.

Pay Range

• $80,059.20 USD Annually - $106,059.20 USD Annually