Transportation Planning & Operations Specialist

Iron Mountain Incorporated

Norfolk (VA)

On-site

USD 51,000 - 64,000

Full time

14 days+

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Job summary

Iron Mountain is seeking an experienced Transportation Coordinator to join our team in Norfolk, VA. You will be responsible for enabling an efficient, compliant, and well-supported day-to-day transportation operation, supporting the Transportation Supervisor and drivers through daily route planning, staffing, and training.

In this role, you will lead daily operational planning, collaborate with drivers, customer service, and management to resolve issues, and ensure safety and compliance through

Qualifications

2 to 3 years of experience in transportation or driver operations.
Must have a valid non CDL driving license and a consistently good driving record.
Strong knowledge of driver operational procedures and ability to guide the driver team.
Proven ability to solve routine routing, staffing, and customer service challenges.
Willingness to cover routes when needed.

Responsibilities

Lead daily operational planning, including route preparation, planning, and monitoring to achieve high service levels.
Collaborate with drivers, customer service, and management to provide phone support, resolve delivery issues, and cover vacant routes as needed.
Monitor workflow, train drivers on safety and security procedures, and perform daily metric reporting.

Skills

Transportation experience

Non-CDL license

Driving record clean

Driver operations knowledge

Problem solving

Route coverage

Job description

In this role, you will lead daily operational planning, collaborate with drivers, customer service, and management to resolve issues, and ensure safety and compliance through

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