Transportation Planner

Clear Destination Inc.; Chino, Northern (CA, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Clear Destination Inc. is seeking a logistics professional to optimize outbound orders, partner with customers and carriers, and drive on-time pickups. You will use the TMS and WMS systems to build shipments, schedule pickups, and communicate routes and status to Operations leadership.

The role emphasizes cross-functional collaboration, attention to detail, and strong organizational skills to maintain accurate orders and documentation while identifying routing efficiencies and capacity solutions.

Qualifications

• Bachelor’s Degree or Associate’s Degree preferred.
• Experience in a Distribution Center, Transportation Department or Customer Service field preferred.
• Ability to partner with multiple cross-functional teams.
• Ability to problem solve and innovative thinking abilities.
• Strong attention to detail and accuracy.
• Proven organizational, prioritization and time management abilities.

Responsibilities

• Assigned specific outbound customers / accounts.
• Support and build relationships with assigned accounts.
• Use warehouse management system to identify orders that are available for shipment creation.
• Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups.
• Monitor emails and customer routing portals for customer response to routing requests.
• Utilize reporting tools to monitor shipment pickup status.
• Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk.
• Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files.
• Maintain current and create new work instructions, accurately detailing shipping requirements for each account.
• Effective usage of TMS (transportation management system) for shipment building / creation.
• Maintains critical internal & external customer, carrier, and order management contacts.
• Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues.
• Plan with DC operations daily to ensure continuous product flow.

Skills

Cross-functional collaboration

Attention to detail

Time management

Organizational skills

Problem solving

Education

Bachelor’s Degree

Associate’s Degree

Job description

What We Do – Accountabilities

• Partner with Inbound Transportation and Order Management teams to determine if arriving orders are candidates for pre-routing to reduce the risk of order cancellations
• Follow up with customers and carriers to encourage timely pick up of orders that are ready and eligible for routing
• Follow customers’ routing instructions to minimize chargebacks
• Maintain accurate records for customer paid orders and orders for which routing instructions need to be communicated to DC operations
• Identify and recommend routing efficiencies

Essential Functions

• Assigned specific outbound customers / accounts
• Support and build relationships with assigned accounts
• Use warehouse management system to identify orders that are available for shipment creation
• Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups
• Monitor emails and customer routing portals for customer response to routing requests
• Utilize reporting tools to monitor shipment pickup status
• Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk
• Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files
• Maintain current and create new work instructions, accurately detailing shipping requirements for each account
• Effective usage of TMS (transportation management system) for shipment building / creation
• Maintains critical internal & external customer, carrier, and order management contacts
• Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues
• Plan with DC operations daily to ensure continuous product flow

Preferred Qualifications & Education

• Bachelor’s Degree, Associate’s Degree preferred
• Experience in a Distribution Center, Transportation Department or Customer Service field preferred
• Ability to partner with multiple cross-functional teams
• Ability to problem solve and innovative thinking abilities
• Strong attention to detail and accuracy
• Proven organizational, prioritization and time management abilities