Transportation Planner

Clear Destination Inc.

Chino, Northern (CA, KY)

Hybrid

USD 55,000 - 75,000

Full time

3 days ago
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Job summary

Clear Destination Inc. is seeking a logistics professional to optimize outbound orders, partner with customers and carriers, and drive on-time pickups. You will use the TMS and WMS systems to build shipments, schedule pickups, and communicate routes and status to Operations leadership.

The role emphasizes cross-functional collaboration, attention to detail, and strong organizational skills to maintain accurate orders and documentation while identifying routing efficiencies and capacity solutions.

Qualifications

  • Bachelor’s Degree or Associate’s Degree preferred.
  • Experience in a Distribution Center, Transportation Department or Customer Service field preferred.
  • Ability to partner with multiple cross-functional teams.
  • Ability to problem solve and innovative thinking abilities.
  • Strong attention to detail and accuracy.
  • Proven organizational, prioritization and time management abilities.

Responsibilities

  • Assigned specific outbound customers / accounts.
  • Support and build relationships with assigned accounts.
  • Use warehouse management system to identify orders that are available for shipment creation.
  • Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups.
  • Monitor emails and customer routing portals for customer response to routing requests.
  • Utilize reporting tools to monitor shipment pickup status.
  • Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk.
  • Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files.
  • Maintain current and create new work instructions, accurately detailing shipping requirements for each account.
  • Effective usage of TMS (transportation management system) for shipment building / creation.
  • Maintains critical internal & external customer, carrier, and order management contacts.
  • Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues.
  • Plan with DC operations daily to ensure continuous product flow.

Skills

Cross-functional collaboration
Attention to detail
Time management
Organizational skills
Problem solving

Education

Bachelor’s Degree
Associate’s Degree

Job description

What We Do – Accountabilities
  • Partner with Inbound Transportation and Order Management teams to determine if arriving orders are candidates for pre-routing to reduce the risk of order cancellations
  • Follow up with customers and carriers to encourage timely pick up of orders that are ready and eligible for routing
  • Follow customers’ routing instructions to minimize chargebacks
  • Maintain accurate records for customer paid orders and orders for which routing instructions need to be communicated to DC operations
  • Identify and recommend routing efficiencies
Essential Functions
  • Assigned specific outbound customers / accounts
  • Support and build relationships with assigned accounts
  • Use warehouse management system to identify orders that are available for shipment creation
  • Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups
  • Monitor emails and customer routing portals for customer response to routing requests
  • Utilize reporting tools to monitor shipment pickup status
  • Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk
  • Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files
  • Maintain current and create new work instructions, accurately detailing shipping requirements for each account
  • Effective usage of TMS (transportation management system) for shipment building / creation
  • Maintains critical internal & external customer, carrier, and order management contacts
  • Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues
  • Plan with DC operations daily to ensure continuous product flow
Preferred Qualifications & Education
  • Bachelor’s Degree, Associate’s Degree preferred
  • Experience in a Distribution Center, Transportation Department or Customer Service field preferred
  • Ability to partner with multiple cross-functional teams
  • Ability to problem solve and innovative thinking abilities
  • Strong attention to detail and accuracy
  • Proven organizational, prioritization and time management abilities
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