Allocation Planner

DHL Germany; Cincinnati (OH); On-site; Confidential; Full time

Job summary

DHL Germany is seeking aTransportation Planner to support the planning function by allocating orders to warehouses and resolving inventory issues. The role requires collaboration with order managers and customer service to adjust orders as needed and to ensure timely delivery.

The candidate will maintain clear communication with sites and planners, allocate orders to prevent stock cuts, and document any deficiencies for escalation. Equal opportunity employer.

Qualifications

• High School Diploma or Equivalent.
• 2+ years computer experience.
• 2+ years using MS Office Programs and email.

Responsibilities

• Allocate delivery orders to be managed or processed by loading warehouses.
• Identify and address inventory issues by coordinating with order managers or customer service representatives.
• Act as a liaison to facilitate issue resolution.
• View and address inventory issues using appropriate computer programs.
• Verify inventory stocks are accurate in warehouse management systems via communication with order managers and loading warehouses.
• Maintain strong written/verbal communication with sites, order managers, customer service representatives and transportation planners.
• Plan and allocate orders to prevent unwanted inventory cuts.
• Know products and relationships with order managers to source sub products during deficiencies.
• Contact appropriate customer service representatives when inventory levels cannot be met.
• Coordinate with transportation planners to schedule appropriate load times to meet delivery requirements.
• Notify customer’s management in cases where orders need deleted or cancelled.
• Document deficiencies related to orders and escalate to appropriate representatives.
• Follow assigned work instructions and processes for delivery creation planning.

Skills

Strong communication

Inventory management

Attention to detail

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

Role Purpose

This role supports the Transportation Planning function performed by the customer, by allocating delivery orders to be managed or processed by the loading warehouses. The planner will also identify and address inventory issues by working back with the appropriate customer service representatives or order managers to address any changes need to be made to the various orders. Acts as a liaison to facilitate issue resolution.

Key Accountabilities

• Utilize the appropriate computer programs to view and address inventory issues relating to delivery orders.
• Verify that inventory stocks are accurate in the warehouse management systems through communication with order managers and loading warehouses.
• Maintain strong written/verbal communication with sites, order managers, customer service representatives and transportation planners.
• Appropriately plan and allocate orders to prevent unwanted inventory cuts.
• Have knowledge of products and relationships with order managers in order to see if sub products are available in cases of inventory deficiencies.
• Contact appropriate customer service representatives when inventory levels cannot be met.
• Work with transportation planners to make sure appropriate load times are scheduled to meet delivery requirements.
• Contacting the customer’s management team in cases where orders need deleted or cancelled.
• Appropriately documenting deficiencies relating to orders and escalating to the appropriate representatives.
• Following assigned work instructions and processes designated for delivery creation planning.

Required Education and Experience

• High School Diploma or Equivalent
• 2+ years computer experience
• 2+ years using MS Office Programs and email

Our Organization is an equal opportunity employer.