Transportation Operations Manager | Lean & People Leadership

Amazon Inc.; Prince George (VA); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC is seeking a Transportation Area Manager to lead and develop a team across multiple sites in the United States. The role focuses on safety, quality, customer experience, and productivity, driving Lean improvements and standard work.

You will collaborate with site leaders, manage performance, and mentor hourly staff while ensuring timely delivery and adherence to OSHA safety standards. This position offers growth and a dynamic, inclusive work environment.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics, including root cause analysis of problem areas.
• Streamline logistics in the operation through the implementation of standard work and team leadership.
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools.

Skills

People management

Customer service

Communication

Interpersonal skills

Flexible schedule

Education

Bachelor's degree or equivalent

Tools

Lean techniques

Job description

Amazon.com Services LLC is seeking a Transportation Area Manager to lead and develop a team across multiple sites in the United States. The role focuses on safety, quality, customer experience, and productivity, driving Lean improvements and standard work.

You will collaborate with site leaders, manage performance, and mentor hourly staff while ensuring timely delivery and adherence to OSHA safety standards. This position offers growth and a dynamic, inclusive work environment.