Transportation & Operations Manager – 1st Shift

Jobtailor; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor is seeking an experienced operations leader in Texas to drive P&L outcomes and optimize transportation logistics. You will oversee driver relations, equipment maintenance and service delivery while aligning with client requirements.

The role requires strong leadership, deep supply chain knowledge and a track record of improving processes, with occasional travel and a focus on safety and team development.

Qualifications

• 4 years of transportation experience.
• Proven knowledge of the supply chain/logistics industry.
• Availability to travel occasionally.
• Project management skills and experience (preferred).
• 4 years of operations experience (preferred).
• Proven leadership and collaboration skills (preferred).
• Excellent verbal and written communication skills (preferred).
• Experience as a collaborative, innovative and strategic thinker (preferred).
• Solid customer relationship management skills (preferred).

Responsibilities

• Maintain responsibility for the overall P&L to meet established budgets and forecasts.
• Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers.
• Oversee the management of tractor maintenance, compliance and service delivery.
• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles.
• Ensure driver recruiting and retention meets established fleet size goals.
• Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions.
• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary.
• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes.
• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required.
• Ensure annual profit, efficiency and quality goals are attained at each client engagement.
• Direct capital expenditure and asset deployment activities.

Skills

P&L management

Leadership

Operations management

Supply chain knowledge

Project management

Communication skills

Education

Bachelor’s degree (preferred)

Job description

• Maintain responsibility for the overall P&L to meet established budgets and forecasts
• Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers
• Oversee the management of tractor maintenance, compliance and service delivery
• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
• Ensure driver recruiting and retention meets established fleet size goals
• Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
• Ensure annual profit, efficiency and quality goals are attained at each client engagement
• Direct capital expenditure and asset deployment activities

Requirements

• 4 years of transportation experience
• In-depth knowledge of the supply chain/logistics industry
• Availability to travel occasionally
• Bachelor’s degree (preferred)
• Project management skills and experience (preferred)
• 4 years of operations experience (preferred)
• Proven leadership and collaboration skills (preferred)
• Excellent verbal and written communication skills (preferred)
• Experience as a collaborative, innovative and strategic thinker (preferred)
• Solid customer relationship management skills (preferred)

Core Competencies

Demonstrates expertise in managing P&L, operational performance, and compliance within the supply chain and logistics industry. Proven ability to lead teams, enhance processes, and maintain strong customer relationships while achieving efficiency and quality goals.