Transportation Operations Leader — KPI‑Driven & Team Growth

RUA; Remington (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Disability, Life

401k

Paid Time Off

Job summary

Ruan is seeking a Transportation Account Manager to supervise and lead a dedicated contract transportation account, focusing on meeting customer service goals and improving key performance metrics. You will monitor operational variables, analyze data, and implement solutions to boost account performance while promoting a positive workplace culture.

You will build strong partnerships with customers, lead a compliant safety program, guide the team, and use the Ruan transportation management system

Qualifications

• Bachelor's degree in Business, Transportation, Logistics, Supply Chain, Business or equivalent; 3–5 years of transportation leadership experience allowed in lieu of degree.
• 3–5 years' experience in transportation and 2 years supervisory experience is required.
• Strong knowledge of dispatch operations, transportation management; DOT rules & regulations.
• Experience with multiple software systems and processes.
• Strong Microsoft Office skills, especially Excel; routing or dispatching systems.

Responsibilities

• Supervise and provide leadership to build and maintain a strong team through effective communications, recruiting, training, coaching, counseling, appraising and rewarding.
• Manage the operation with integrity to achieve key performance goals. Monitor, analyze and improve all primary variables impacting operating revenue and costs.
• Build a strong partnership with customer(s) through regular professional communication, problem solving and relationship building.
• Promote and monitor employee safety and take proactive steps to create a positive safety culture.
• Embrace, promote and lead continuous improvement efforts.
• Ensure that all team members are properly trained and compliant with standard processes and procedures.
• Build and maintain a positive work environment where team members and their contributions are recognized and valued.
• Utilize on-site team members to identify operational improvements. Collaborate with other teams to share and learn best practices.
• Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.

Skills

Leadership

Communication

DOT knowledge

Excel proficiency

Dispatch systems

Education

Bachelor's degree in Business/Transportation/Logistics or related

5 years transportation leadership experience in lieu of degree

Tools

Transportation management systems

Microsoft Excel

Job description

Ruan is seeking a Transportation Account Manager to supervise and lead a dedicated contract transportation account, focusing on meeting customer service goals and improving key performance metrics. You will monitor operational variables, analyze data, and implement solutions to boost account performance while promoting a positive workplace culture.

You will build strong partnerships with customers, lead a compliant safety program, guide the team, and use the Ruan transportation management system