Transportation Operations Coordinator

Tilcon Connecticut, Inc.; New Britain (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive base pay

Medical, dental & disability benefits

Group retirement savings program

Health and wellness programs

Inclusive culture and growth

Job summary

Tilcon Connecticut Inc., a CRH company, seeks an experienced Transportation Coordinator in our New Britain office. You will support the Transportation Manager in hired hauler contract execution, driver payroll, dispatch, and customer service.

You will collaborate with Construction, Milling and Paving divisions and uphold our safety standards. The role requires teamwork, problem-solving, and strong communication to ensure accurate timecards, route schedules, and documentation.

Qualifications

• High school diploma or equivalent.
• 2 years dispatching or related customer service experience.
• Ability to work independently and in a team environment.
• Strong problem-solving and communication skills.
• Proficiency with Microsoft Excel and Word.
• Familiarity with safety processes.

Responsibilities

• Send and organize hired hauler contracts.
• Evaluate insurance certificates from hired haulers and track renewals.
• Input haul ticket entries for payment.
• Direct calls to dispatch and other departments.
• Investigate waiting and travel time submissions from hired haulers.
• Assist hired haulers with pay discrepancies and provide backup documentation.
• Ensure on-site drivers' OSHA cards are up to date.
• Track driver route history and provide updates to the Transportation Manager.
• Submit internal drivers' timecards.
• Perform various Excel evaluations (pay rate, no-shows, etc.).
• Dispatch duties: scheduling, communicating site conditions, and using Transportation Management System; maintain records.

Skills

Independent worker

Problem solving

Team collaboration

Multitasking

Communication skills

Written and verbal communication

Education

High school diploma or equivalent

2 years dispatching or related customer service

Tools

Microsoft Excel

Microsoft Word

Adobe PDF

DocuSign

Job description

Tilcon Connecticut Inc., a CRH company, seeks an experienced Transportation Coordinator in our New Britain office. You will support the Transportation Manager in hired hauler contract execution, driver payroll, dispatch, and customer service.

You will collaborate with Construction, Milling and Paving divisions and uphold our safety standards. The role requires teamwork, problem-solving, and strong communication to ensure accurate timecards, route schedules, and documentation.