Transportation Operations Coordinator

World Courier; Indianapolis, Northern (IN, KY); Hybrid; USD 71,635,000 - 77,146,000; Full time

Job summary

World Courier in Indianapolis, IN is seeking a Transportation Coordinator to support the company’s global logistics and storage services. The role involves coordinating shipment movements, processing data, and ensuring accurate tracking and compliance with procedures.

The position runs Monday through Friday, 6:00am to 2:30pm, with a pay rate of $25.00 per hour. A high school diploma is required, and an associate degree in a related field is preferred.

Qualifications

• High School Diploma or GED or equivalent experience required.
• Associate's degree in logistics, supply chain, transportation, business administration, or related field preferred.
• 3+ years of experience in logistics operations, transportation coordination, shipment tracking, or customer service operations.

Responsibilities

• Order fulfillment – stocking, restocking, picking and packing, and outbound shipping of customer orders.
• Coordinates shipment movement with internal teams, network offices, agents, airlines, and service partners to support timely transit and delivery execution.
• Processes shipment data, status updates, and operational records to maintain accuracy, traceability, and shipment visibility.
• Monitors active shipments and communicates delays, exceptions, and routing issues to relevant stakeholders to support timely resolution and continuity of service.
• Verifies shipment documentation, tracking details, and transaction records to support compliance with transportation requirements and internal procedures.
• Maintains information flow across customer service, operations, and transportation partners to support aligned execution and responsive issue handling.
• Reviews operational trends and recurring shipment issues and provides recommendations to improve workflow, service consistency, and data accuracy.
• Supports daily coverage of transportation and customer service activities to sustain operational continuity across scheduled service periods.

Education

High School Diploma or GED

Associate's degree in logistics, supply chain, transportation, business administration, or related field

Job description

World Courier in Indianapolis, IN is seeking a Transportation Coordinator to support the company’s global logistics and storage services. The role involves coordinating shipment movements, processing data, and ensuring accurate tracking and compliance with procedures.

The position runs Monday through Friday, 6:00am to 2:30pm, with a pay rate of $25.00 per hour. A high school diploma is required, and an associate degree in a related field is preferred.