TRANSPORTATION MANAGEMENT COMMUNICATIONS SPECIALIST I

State of New Hampshire; Concord (NH); In loco; USD 25.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Retirement plan

Life insurance

Wellness program

Flexible schedules

Descrizione del lavoro

The State of New Hampshire Department of Transportation is seeking a Transportation Management Communications Specialist I in Concord to monitor traffic and disseminate information via the TMC's TMS. You will coordinate with operators and oversee real-time traffic events from multiple sources.

This full-time role requires flexibility for nights, weekends, holidays, and on-call duties during transportation events and emergencies. Comprehensive benefits are included.

Competenze

• Education/Experience: Equivalent combination of 2 years of education and experience after completion of high school.
• Two years in a field or occupation including dispatching, communications, emergency response, information technology or related field.
• Selected candidate will undergo a fingerprint-based criminal background check.

Mansioni

• Scans display wall visually to obtain traffic management information.
• Communicates with other TMC operators and supervisors to coordinate traffic management activities.
• Monitors real-time traffic flow data from multiple sources.
• Operates camera and scans multiple monitors to monitor, verify, and diagnose traffic events.
• Monitors and evaluates environmental conditions and RWIS (Roadway Weather Information Systems).
• Uses multi-channel telephone and radio headset to communicate with other NHDOT employees, other TMC operators, TMC supervisors, interagency traffic management personnel, and public about traffic management and traffic events.
• Performs and oversees work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.

Conoscenze

Dispatching

Communications

Emergency response

Information technology

Formazione

Equivalent combination of 2 years education and experience after high school

Descrizione del lavoro

TRANSPORTATION MANAGEMENT COMMUNICATIONS SPECIALIST I (Job ID: 54178)

State of New Hampshire, Department of Transportation, Bureau of Transportation Systems Management & Operations

110 Smokey Bear Boulevard / Concord, NH

Position #21087

$17.81/hour - $23.39/hour

Full-time vacancy for a Transportation Management Communications Specialist I.

SUMMARY:

To receive, process, and disseminate information using the Transportation Management Center’s Transportation Management System (TMC’s TMS).

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Other information:

MINIMUM QUALIFICATIONS:

Education/Experience: Equivalent combination of 2 years of education and experience after completion of high school. Two years in a field or occupation including dispatching, communications, emergency response, information technology or related field.

License/Certification:None

Other Requirements:

• Selected candidate will undergo a fingerprint-based criminal background check.
• Must be willing to work an extended and/or flexible schedule, including nights, weekends and holidays, and may be required to report to work with little notice during transportation events and/or emergencies as needed.
• Must be available for call-back duty with little notice during transportation events and/or emergencies as required.

Trainee Option: Not Applicable

PREFERRED QUALIFICATIONS: None

AFTER-HIRE REQUIREMENTS: None

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: No

Broad Group Level Advancement Available: No

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

RESPONSIBILITIES :

DETAILED TASKS (AGENCY/POSITION-SPECIFIC):

• Scans display wall visually to obtain traffic management information.
• Communicates with other TMC operators and supervisors to coordinate traffic management activities.
• Monitors real-time traffic flow data from multiple sources.
• Operates camera and scans multiple monitors to monitor, verify, and diagnose traffic events.
• Monitors and evaluates environmental conditions and RWIS (Roadway Weather Information Systems).
• Uses multi-channel telephone and radio headset to communicate with other NHDOT employees, other TMC operators, TMC supervisors, interagency traffic management personnel, and public about traffic management and traffic events.
• Performs and oversees work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

• HMO or POS Medical and Prescription Drug Benefits:
• The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
• See this link for details on State-paid health benefits: https://www.das.nh.gov/hr/benefits.aspx
• Value of State's share of Employee's Retirement: 12.87% of pay
• Other Benefits:
• Dental Plan at minimal cost for employees and their families ($500-$1800 value)
• Flexible Spending healthcare and childcare reimbursement accounts
• State defined benefit retirement plan and Deferred Compensation 457(b) plan
• Work/life balance flexible schedules, paid holidays and generous leave plan
• $50,000 state-paid life insurance plus additional low-cost group life insurance
• Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet: https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website: https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964

Occupation Category 43-0000 Office and Administrative Support Occupations

Employment Type Full-time

Post Date 11/03/2026

Salary USD 17.810-23.390

Close Date 12/03/2026

Location US:NH:CONCORD