Transportation Management Center (TMC) Operator

GFT; Chipley (FL); Hybrid; USD 27,552 - 30,307; Part time

Job summary

GFT is seeking a part-time Transportation Management Center (TMC) Operator to join their team in Chipley, FL. The role involves monitoring traffic conditions, coordinating maintenance responses, and ensuring accurate traveler information.

This position requires a high school diploma, exceptional communication skills, and proficiency in traffic control applications. Competitive pay ranges from $20 to $22 per hour based on experience, with flexible hours and a hybrid work model.

Qualifications

• High school diploma or GED required.
• Exceptional written and verbal communication skills in English.
• Proficient in using traffic control computer applications.
• Experience in dispatching via radio or telephone.

Responsibilities

• Monitor traffic conditions and respond to incidents.
• Dispatch crews for road maintenance and emergencies.
• Ensure traveler information is accurate and timely.
• Proactively monitor road closures and hotspots.

Skills

Communication skills

Traffic control applications

Multitasking

Interpersonal skills

Education

High school diploma or GED

Tools

Windows-based applications

Job description

What You Will Do

GFT is seeking a part‑time Transportation Management Center (TMC) Operator to join our Practice or CBG Team in Chipley, FL. This role follows a hybrid work model, requiring regular attendance at our Chipley, FL office.

Responsibilities

• Situational Awareness: Understand what is happening on the State DOT road network in the Traffic Management Center (TMC).
• Traffic Monitoring: Monitor traffic cameras to spot and respond to incidents quickly. Use CCTV cameras, congestion information from state and commercial sources, crowdsourcing apps such as Google Traffic and Waze, and work with partners like Police and DOT.
• Maintenance Dispatch: Dispatch DOT staff and contracted crews for routine and emergency road maintenance such as fixing potholes, maintaining traffic signs, electrical traffic control devices, salting, and snow removal.
• Road Closures: Proactively monitor road closures and notify DOT staff about any unauthorized closures.
• Equipment Monitoring: Monitor field equipment, dashboards, and software/hardware used in the TMC and report any issues to DOT maintenance staff.
• Traffic Monitoring Tools: Use TMC equipment and software to actively monitor traffic.
• Sign Deployment: Deploy signing plans on DOT's Variable Message Signs (VMS) and Dynamic Message Signs (DMS).
• Real‑time Monitoring: Monitor CCTV cameras, electronic signs, vehicle detection systems, incident reporting systems, and other systems to manage traffic.
• Traveler Information: Ensure traveler information is communicated accurately and timely through DOT's channels.
• Public Service Platforms: Verify the accuracy of traveler information on DOT's public service platforms and report any issues.
• Hotspots Monitoring: Monitor hotspots, smart work zones, and changes in road/lane alignments using CCTV cameras and other sources. Communicate with various stakeholders to obtain a comprehensive view of road conditions.

Qualifications

• High school diploma or GED required.
• Exceptional written and verbal communication skills in English.
• Proficiency in communicating information over a radio system or network.
• Expertise in using freeway management and other traffic control computer applications.
• Strong ability to write reports and correspondence.
• Effective coordination of real‑time activities and priorities.
• Strong interpersonal skills and ability to work effectively within a diverse team.
• Experience in handling calls, dispatching via radio or telephone, and communicating clearly and concisely.
• Ability to multitask and thrive in a fast‑paced environment.
• Proficiency in using computers with Windows‑based applications.
• Flexibility to work alternate schedules and be on‑call as necessary.
• Familiarity with Regional DOT Interstates and local roadways (preferred).
• Experience in public safety, emergency management, transportation dispatch, or related fields (preferred).

Compensation and Employment

Salary range: $20–22 per hour, dependent on experience and geographic location.
Employment status: Full‑time (the job is listed as part‑time; please confirm the correct status).
Core business hours: 24/7/365.
Criminal background check required for all advertised positions.

Company Overview

GFT is a privately held AEC firm. GFT: Ingenuity That Shapes Lives™ is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.