Transportation Management Center (TMC) Operator

Gannett Fleming; Chipley (FL); On-site; USD 27,552 - 30,307; Part time

Job summary

Gannett Fleming seeks a part-time Transportation Management Center (TMC) Operator in Chipley, FL. The role combines hybrid work with regular office attendance, focusing on traffic monitoring, incident response, and coordination with DOT staff.

Ideal candidates should have a high school diploma, strong communication skills, and proficiency in traffic control applications. With competitive compensation of $20–22 per hour, this position supports real-time traffic management and enhances road safety.

Qualifications

• Exceptional written and verbal communication skills in English.
• Ability to multitask and thrive in a fast-paced environment.
• Experience in public safety or emergency management is preferred.

Responsibilities

• Monitor traffic cameras and respond to incidents quickly.
• Dispatch DOT staff for road maintenance.
• Ensure accurate traveler information is communicated.

Skills

Traffic camera monitoring

Communication skills

Computer proficiency

Multitasking

Education

High school diploma or GED

Tools

Traffic control computer applications

CCTV equipment

Job description

What You Will Do:

GFT is seeking a part‑time Transportation Management Center (TMC) Operator to join our Practice or CBG Team in Chipley, FL. This role follows a hybrid work model, requiring regular attendance at our Chipley, FL office.

We are currently offering the following positions for qualified candidates to fill current needs: Full‑time (40 hours a week/with benefits, flexible shifts).

Responsibilities:

• Situational Awareness: Understand what's happening on the State DOT road network in the Traffic Management Center (TMC).
• Traffic Monitoring: Monitor traffic cameras to spot and respond to incidents quickly. Use CCTV cameras, congestion info from state and commercial sources, crowdsourcing apps like Google Traffic and Waze, and work with partners such as Police and DOT.
• Maintenance Dispatch: Dispatch DOT staff and contracted crews for routine and emergency road maintenance like fixing potholes, maintaining traffic signs, electrical traffic control devices, salting, and snow removal.
• Road Closures: Proactively monitor road closures and notify DOT staff about any unauthorized closures.
• Equipment Monitoring: Monitor field equipment, dashboards, and software/hardware used in the TMC and report any issues to DOT maintenance staff.
• Traffic Monitoring Tools: Use TMC equipment and software to actively monitor traffic.
• Sign Deployment: Put up signing plans on DOT's Variable Message Signs (VMS) and Dynamic Message Signs (DMS).
• Real‑time Monitoring: Monitor CCTV cameras, electronic signs, vehicle detection systems, incident reporting systems, and other systems to manage traffic.
• Traveler Information: Ensure traveler information is communicated accurately and timely through DOT's channels.
• Public Service Platforms: Verify the accuracy of traveler information on DOT's public service platforms and report any issues.
• Hotspots Monitoring: Monitor hotspots, smart work zones, and changes in road/lane alignments using CCTV cameras and other sources. Communicate with various stakeholders to get a comprehensive view of road conditions.

Education | Experience:

• High school diploma or GED required.
• Exceptional written and verbal communication skills in English.
• Proficiency in communicating information over a radio system or network.
• Expertise in using freeway management and other traffic control computer applications.
• Strong ability to write reports and correspondence.
• Effective coordination of real‑time activities and priorities.
• Strong interpersonal skills and the ability to work effectively within a diverse team.
• Experience in handling calls, dispatching via radio or telephone, and communicating clearly and concisely.
• Ability to multitask and thrive in a fast‑paced environment.
• Proficiency in using computers with Windows‑based applications.
• Flexibility to work alternate schedules and be on‑call as necessary.
• Familiarity with Regional DOT Interstates and local roadways (preferred).
• Experience in public safety, emergency management, transportation dispatch, or related fields (preferred).

Company Overview:

At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships – that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more.

Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we are building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives.

GFT: Ingenuity That Shapes Lives is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law.

Unsolicited resumes from third‑party agencies will be considered the property of GFT.

Location: Chipley, FL

Compensation: The range for this position is $20–22 per hour. Salary is dependent upon experience and geographic location.
Core Business Hours: 365/24/7
Employment Status: Full‑Time

Salary dependent upon experience and geographic location.

GFT does require the successful completion of a criminal background check for all advertised positions.