Transportation Integration Manager

Menlo Ventures; United States; Remote; USD 76,000 - 86,000; Full time

Job summary

ShipBob is seeking a Transportation Integration Manager to enhance its transportation network. This remote role involves leading cross-functional teams and developing processes to support integration efforts, ensuring a seamless customer experience and operational efficiency. Ideal candidates will have a solid background in supply chain management and transportation operations.

Benefits

Medical, Dental, Vision & Basic Life Insurance

Qualifications

• 3-4 years experience in an Operations or Transportation role.
• Understanding of transportation network design and cost structure.
• Experience leading large-scale initiatives.

Responsibilities

• Lead cross-functional teams for transportation integration.
• Define success metrics for new shipper onboarding.
• Engage with Merchants to support integration efforts.

Skills

Leadership

Cross-functional collaboration

Problem solving

Education

Bachelor's Degree in Supply Chain Management, Business Administration, or Project Management/Engineering

Job description

As a member of the ShipBob Team, you will...

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all sethigh standards and understand the importance oftransparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI

Role Description:

As the Transportation Integration Manager, you will be responsible for leading the creation and transformation of mechanisms that support the success of ShipBob’s expanding transportation network. In this role, you will lead cross-functional teams to create and reinforce mechanisms that support a seamless experience (pre, during, and post-implementation) for both internal teams (3P Transportation, Sort Center, Configuration, Merchant Care/Success) and ShipBob’s customers. As the bridge between our Sales, Operations, and Product organizations, you will work backwards from merchant and shipper-facing goals on cost and quality to define ShipBob’s overall implementation strategy. To support this responsibility, you will identify, lead, and create processes with well-defined input metrics, establish clear ownership and reporting cadences, and partner with ShipBob’s product and capacity planning teams to ensure our processes and technology support our long-term growth plans. This role reports to the Senior Director, Transportation.

What you’ll do:

• In partnership with our revenue teams, support the go-forward implementation strategy for ShipBob transportation (PoweredBy, WMS). This includes helping document ShipBob’s value proposition.
• Own goals related to reducing launch timelines, revenue enablement, and time to carrier first scan.
• Define success for new shipper onboarding across teams (Sales, Pricing, Operations, 3P Transportation, Legal) including the definition of success metrics and exit criteria.
• Establish standard work across teams to preserve customer experience and cost, including configuration management, scan compliance, backlog management, and customer service integration.
• Engage directly with Merchants to support integration efforts; build scalable processes to capture pick-up times, influence changes to downstream operating clocks, and manage expectations related to third party carrier performance.
• Establish implementation and operations-focused business review cadence (Weekly Business Reviews, Daily Business Reviews, Annual planning cycles, etc.)
• Manage cross-functionally and across multiple levels (from the Sr. Director of Transportation to on-the-floor operations and area managers).
• Perform deep dives for operations and transportation related inquiries/escalations.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• Bachelor's Degree in Supply Chain Management, Business Administration, or Project Management/Engineering.
• 3-4 years experience as a leader in an Operations or Transportation role.
• A solid understanding of transportation network design and cost structure, including the establishment of operating clocks, sort center processes, and last mile carrier optimization. Must have final mile parcel experience.
• Experience leading cross-functional teams and driving alignment.
• History of success leading large-scale cross-functional initiatives, including working directly with Sales and Product teams.
• Medical, Dental, Vision & Basic Life Insurance

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $76,000 - $86,000 for this role. The full base pay range for this position in our compensation architecture is $67,973 - $113,288. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.

#LI-JN1

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay.We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, Mexico, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, c ompensation and training.

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