Transportation & Fulfillment Ops Lead

Amazon; Albuquerque (NM); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in Albuquerque, NM is seeking Transportation Area Managers to oversee operations, drive quality and safety, and lead Lean process improvements across a team of associates.

You will collaborate with site leadership on metrics, streamline logistics with standard work, and mentor hourly staff to meet delivery promises in a fast-paced environment. This role emphasizes safety, productivity, and customer experience.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule/shift/work area, including weekends, nights, and holidays.
• 1+ years of Lean, Kaizen, Six Sigma or process-improvement experience.
• Experience managing a team of 20+ employees.

Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics.
• Streamline logistics through standard work and team leadership.
• Support safety programs and OSHA compliance to ensure a safe work environment.
• Lead process improvement initiatives using Lean tools.
• Manage safety, quality, productivity, and customer delivery promises.

Skills

Employee management

Performance management

Customer service

Communication

Interpersonal skills

Team leadership

Lean processes

Kaizen

Six Sigma

Education

Bachelor's degree or equivalent

Engineering/Operations/Supply Chain degree

Job description

Amazon.com Services LLC in Albuquerque, NM is seeking Transportation Area Managers to oversee operations, drive quality and safety, and lead Lean process improvements across a team of associates.

You will collaborate with site leadership on metrics, streamline logistics with standard work, and mentor hourly staff to meet delivery promises in a fast-paced environment. This role emphasizes safety, productivity, and customer experience.