Transportation - Driver Part Time

Ozarks Community Health Center (OCHC); Hermitage (MO); On-site; USD 28,000 - 40,000; Full time

Job summary

Ozarks Community Health Center (OCHC) in Hermitage, MO seeks a Driver to support the Care Team by transporting patients to appointments. You will represent the organization and follow mission-driven guidelines.

Responsibilities include scheduling transports, coordinating with MTM and EMR, verifying insurance, and communicating trip details. The role requires a valid Class E or CDL with passenger endorsement and BLS within 6 months.

Qualifications

• High School diploma or equivalent required.
• Bus driver physical at time of hire, renewed every 2 years (Sooner frequency might be necessary per provider).
• Class E Driver's License or CDL with passenger endorsement
• BLS (Basic Life Support) within 6 months of employment
• Driving experience preferred.

Responsibilities

• Schedules transports and ensures rides are correct in EMR and MTM.
• Keeps appointments and picks up patients in a timely manner.
• Communicates with patients regarding transportation.
• Confirms patients' insurance and communicates all trip fees in advance of the ride. Refers patients to the Sliding Fee Scale when appropriate.
• Coordinates with staff and patients to reschedule or cancel clinical appointments as needed; communicates with MTM, including changing and cancelling trips and resolving issues.
• Coordinates efficient routes to maximize patients assisted daily.
• Submits claims to MTM timely and accurately.
• Refers patients to CHWs, care management, and other clinic resources as needed.
• Participates in meetings, trainings, and activities.
• Keeps providers and care team informed of barriers to care and any other pertinent patient information.
• Appropriately documents all patient interactions, including phone calls and rides.
• Other duties as assigned.

Skills

Driving experience

Education

High School diploma or equivalent

Tools

EMR system

MTM system

Job description

Job Summary

The Driver will work within the Care Team to transport patients to their OCHC appointments. Behaves in a manner consistent with the mission of OCHC and performs other duties as requested.

Education & Training

• High School diploma or equivalent required
• Bus driver physical at the time of hire, renewed every 2 years (Sooner frequency might be necessary per provider)

Licensure & Certifications

• Class E Driver's License or CDL with passenger endorsement
• BLS (Basic Life Support) within 6 months of employment

Experience

• Driving experience preferred

Job Responsibilities

• Schedules transports and ensures rides are correct in EMR and MTM
• Keeps appointments and picks up patients in a timely manner
• Communicates with patients regarding their transportation
• Confirms patients' insurance and communicates all trip fees in advance of the ride. Refers patients to the Sliding Fee Scale when appropriate
• Coordinates with staff and patients to reschedule or cancel clinical appointments as neededCommunicates with MTM, including changing and cancelling trips and resolving issues
• Coordinates efficient routes to maximize patients assisted daily
• Submits claims to MTM timely and accurately
• Refers patients to CHWs, care management, and other clinic resources as needed
• Participates in meetings, trainings, and activities
• Keeps providers and care team informed of barriers to care and any other pertinent patient information
• Appropriately documents all patient interactions, including phone calls and rides.
• Other duties as assigned