Patient Transport & Care Coordination Driver

Ozarks Community Health Center (OCHC); Hermitage (MO); On-site; USD 28,000 - 40,000; Full time

Job summary

Ozarks Community Health Center (OCHC) in Hermitage, MO seeks a Driver to support the Care Team by transporting patients to appointments. You will represent the organization and follow mission-driven guidelines.

Responsibilities include scheduling transports, coordinating with MTM and EMR, verifying insurance, and communicating trip details. The role requires a valid Class E or CDL with passenger endorsement and BLS within 6 months.

Qualifications

• High School diploma or equivalent required.
• Bus driver physical at time of hire, renewed every 2 years (Sooner frequency might be necessary per provider).
• Class E Driver's License or CDL with passenger endorsement
• BLS (Basic Life Support) within 6 months of employment
• Driving experience preferred.

Responsibilities

• Schedules transports and ensures rides are correct in EMR and MTM.
• Keeps appointments and picks up patients in a timely manner.
• Communicates with patients regarding transportation.
• Confirms patients' insurance and communicates all trip fees in advance of the ride. Refers patients to the Sliding Fee Scale when appropriate.
• Coordinates with staff and patients to reschedule or cancel clinical appointments as needed; communicates with MTM, including changing and cancelling trips and resolving issues.
• Coordinates efficient routes to maximize patients assisted daily.
• Submits claims to MTM timely and accurately.
• Refers patients to CHWs, care management, and other clinic resources as needed.
• Participates in meetings, trainings, and activities.
• Keeps providers and care team informed of barriers to care and any other pertinent patient information.
• Appropriately documents all patient interactions, including phone calls and rides.
• Other duties as assigned.

Skills

Driving experience

Education

High School diploma or equivalent

Tools

EMR system

MTM system

Job description

Ozarks Community Health Center (OCHC) in Hermitage, MO seeks a Driver to support the Care Team by transporting patients to appointments. You will represent the organization and follow mission-driven guidelines.

Responsibilities include scheduling transports, coordinating with MTM and EMR, verifying insurance, and communicating trip details. The role requires a valid Class E or CDL with passenger endorsement and BLS within 6 months.