Therapy Aid/Van Driver

Advanced Health Care of Salem; Salem (VA); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

Advanced Health Care of Salem is seeking a Van Driver to manage transportation for residents to medical appointments, outings, and other activities. The role requires coordinating schedules, ensuring safety, and maintaining records in a healthcare setting.

The position is full-time with hours 8:30 AM - 5 PM, including weekends and on-call coverage as needed. A valid driver''s license and CPR certification are required to provide compassionate, patient-centered service.

Qualifications

• Experience coordinating transportation or a similar role, preferably in healthcare.
• Excellent organizational and communication skills.
• Strong customer service orientation and compassionate approach.
• Valid driver''s license and clean driving record per policy.
• Current CPR card.

Responsibilities

• Coordinate transportation for residents to medical appointments and off-site activities.
• Develop and maintain transportation schedules considering resident needs and vehicle availability.
• Communicate arrangements to residents, families, and staff in a timely manner.
• Ensure compliance with state and federal transportation regulations for healthcare facilities.
• Maintain trip logs, mileage, and vehicle maintenance records.
• Inspect vehicles for safety and address maintenance promptly.
• Provide excellent customer service and address resident concerns.
• Serve as a point of contact for transportation inquiries.
• Maintain confidentiality and resident privacy.
• Manage transportation resources, including vehicles and fuel.
• Develop and monitor transportation budgets and identify cost savings.
• Collaborate with facility leadership on transportation improvements.
• Perform other duties as requested by management.

Skills

Customer service

Communication

Organizational skills

Multitasking

Compassionate approach

Job description

Description

The Van Driver is responsible for managing transportation services for residents of the facility. The Van Driver will oversee the scheduling and coordination of transportation to medical appointments, outings, and other destinations as needed. This role will ensure the safe and timely transportation of residents while maintaining compliance with regulatory standards and facility policies.

Schedule: Full-Time, Weekdays, Weekends, On-Call, 8:30 AM - 5 PM with Variable Hours for Appointments and Pickups

Primary Responsibilities and Duties:

• Coordinate transportation services for residents to medical appointments, therapies, and other off-site activities.
• Develop and maintain transportation schedules, taking into account resident needs, staff availability, and vehicle availability.
• Communicate transportation arrangements to residents, families, and staff members in a timely and clear manner.
• Ensure compliance with state and federal regulations governing transportation services for health care facilities.
• Maintain accurate records of transportation activities, including trip logs, mileage, and vehicle maintenance records.
• Conduct regular inspections of transportation vehicles to ensure they meet safety standards and address any maintenance issues promptly.
• Provide excellent customer service to residents and their families, addressing any concerns or special needs related to transportation services.
• Serve as a point of contact for residents and staff members regarding transportation inquiries and requests.
• Maintain confidentiality and respect resident privacy at all times.
• Manage transportation resources efficiently, including vehicles, fuel, and other supplies.
• Develop and monitor transportation budgets, identifying opportunities for cost savings and efficiencies.
• Collaborate with facility leadership to assess transportation needs and make recommendations for improvements or enhancements.
• Perform all other duties as requested by management.

Requirements

Job Qualifications:

• Current Drivers License required.
• Current CPR Card.
• Previous experience in transportation coordination or a similar role, preferably in a healthcare or senior living setting.
• Knowledge of transportation regulations and safety standards, including those specific to healthcare facilities.
• Excellent organizational and communication skills, with the ability to multitask and prioritize effectively.
• Strong customer service orientation and interpersonal skills, with a compassionate and patient centered approach.
• Valid drivers license with a driving record that meets company policy requirements.

Physical Requirements:

• Work performed in a medical setting and while operating a vehicle due to the need to transport patients to and from the facility.
• Ability to push wheelchairs and assist residents with mobility as needed.
• Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, stretch, and twist.
• Manual dexterity and coordination for operating transportation vehicles and assisting residents.
• Visual and auditory acuity to safely navigate traffic and communicate with residents and staff members.
• Stamina to stand and walk for extended periods while working with patients and transporting them.
• Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
• Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

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