Transportation Dispatcher

AltaMed Health Services Corporation; Monterey Park, Northern (CA, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) retirement plan

Commuter benefits

Career advancement opportunities

Job summary

AltaMed Health Services Corporation is seeking a Dispatcher in California to manage same‑day transportation for patients and participants. You will schedule, route, and audit transport, coordinating with PACE centers and area vendors to keep operations on track.

The role requires at least one year in dispatch, healthcare experience preferred, and bilingual abilities (English/Spanish/Mandarin/Cantonese) are valued. On‑site position with competitive benefits.

Qualifications

• High School diploma or GED is required.
• Experience in health care is preferred.
• A minimum of one year of experience in dispatch services.
• Bilingual English/Spanish/Mandarin/Cantonese preferred.

Responsibilities

• Schedule, route, record keep, and audit transportation services to ensure compliance with AltaMed’s policies.
• Coordinate daily transportation for AltaMed patients and participants with PACE centers.
• Assist with other transportation vendors and provide back‑up information as needed.
• Ensure all drivers return to base at the end of the day and meet deadlines.

Skills

Dispatch experience

Bilingual English/Spanish/Mandarin/Can

Education

High School diploma or GED

Job description

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

Responsible for transportation services; receiving incoming/outgoing pick-up calls and scheduling transportation services for the same day. Communicating with PACE centers to coordinate daily transportation for AltaMed patients and participants. Assist with other transportation vendors (e.g., Agape) by facilitating information and back-up service when/if possible. Duties include scheduling, routing, record keeping, and auditing to ensure compliance with AltaMed’s policies and procedures. The Dispatcher is responsible for ensuring all drivers are commuting back to base at the end of the day once the assignments are completed. The Dispatcher will also ensure compliance with program deadlines and provide support to others as needed.

Minimum Requirements

• High School diploma or GED equivalent, required.
• Experience in health care, preferred.
• A minimum of one year of experience in dispatch services.
• Bilingual English/Spanish/Mandarin/Cantonese, preferred.

Compensation

$25.00 - $25.00 hourly

Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b)
• Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation. We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.