Transportation Dispatcher

Clarke County School District; Georgia; On-site; USD 42,000 - 56,000; Full time

Job summary

The Clarke County School District is seeking a Transportation Dispatcher to support student transportation services by handling routine and emergency maintenance requests. The role maintains department records and coordinates projects to ensure smooth operations within the Transportation Department.

Requires a High School diploma or GED, a Georgia CDL Class B with P & S endorsements, a Georgia Driver’s License, and background checks including fingerprinting.

Qualifications

• High school diploma or GED required.
• Valid Georgia CDL Class B with P & S endorsements and a Georgia Driver’s License.
• Criminal Justice Fingerprint and background clearance required.
• State Department of Education medical examination required.

Responsibilities

• Develop routes, schedules, and driver training in collaboration with staff.
• Compile data (incidents, inspections, mileage, student counts) for reports.
• Inform school personnel and parents about rules and policies.
• Maintain records (mileage logs, service schedules, DMV requirements).
• Attend meetings, training sessions, and workshops.
• Process service orders and route changes to update records.
• Suggest policies to improve student transportation services.
• Communicate with students, parents, and staff about stops and policies.
• Respond to injuries and accidents following policies, ensuring good service.
• Perform related duties to support efficient operations.

Skills

Two-way radio

Office equipment

Record keeping

Data entry

Education

High school diploma or GED

Georgia CDL Class B with P & S endorsements

Georgia Driver’s License

Criminal Justice Fingerprint

Background Clearance

State Department of Education medical examination

Job description

Position Summary

The Transportation Dispatcher supports the student transportation services by handling service requests for both routine and emergency maintenance. This role is responsible for keeping department records up to required standards and coordinating various projects to ensure smooth operations.

Minimum Requirements

• High school diploma or GED equivalent

DIVISION: Operations

GRADE: 12

DEPARTMENT: Transportation Department

WORK DAY: 240

REPORTS TO: Assistant Director of Transportation

FLSA STATUS: Non Exempt

JOB CLASS: 4642

GROUP: Classified

Minimum Requirements

EDUCATION:

• High school diploma or GED equivalent

CERTIFICATION/LICENSE:

• Valid Georgia CDL Class B Driver’s License with P & S Endorsements
• Valid Georgia Driver’s License
• Criminal Justice Fingerprint
• Background Clearance
• State Department of Education medical examination

WORK EXPERIENCE:

• One (1) year experience in technology application

Knowledge, Skills, & Abilities

Skills-based Competencies Required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating two-way radio and county emergency radio; operating standard office equipment including pertinent software applications; performing standard clerical procedures; and preparing and maintaining accurate records.

Knowledge-based Competencies Required to perform basic math, including calculations using fractions, percentages, and/or ratios; understand written procedures, write routine documents, and speak clearly; and solve practical problems. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: pertinent department policies and procedures; office practices and procedures; and concepts of grammar and punctuation.

Ability-based Competencies Required to schedule a number of activities, meetings, and/or events; gather, collate, and/or classify data; and consider a number of factors when using equipment. Flexibility is required to work with others in a variety of circumstances; work with data utilizing specific, defined processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; meeting deadlines and schedules; setting priorities; working with detailed information/data; and working with frequent interruptions.

Essential Duties

• Collaborates with staff to develop routes, schedules, and driver training to determine equipment and driver needs.
• Compiles data (incident reports, inspections, mileage, student counts) to create reports and meet regulatory requirements.
• Informs school personnel and parents about rules, regulations, and laws to ensure proper follow-up.
• Maintains records (mileage logs, service schedules, DMV requirements) to prioritize maintenance and avoid disruptions.
• Attends meetings, training sessions, and workshops to gather and share information needed for job performance.
• Processes materials (service orders, route changes) to update information, authorize actions, and comply with regulations.
• Recommends policies and actions (boundary changes, staffing needs) to improve student transportation services.
• Communicates with students, parents, and staff about stop locations, schedules, and state policies to provide necessary information.
• Responds to injuries and accidents, following policies and guidelines, while providing excellent customer service.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit

Physical Abilities And Working Conditions

The Physical Abilities and Other Conditions of Continued Employment listed in this section are representative of, but are not intended to provide an exhaustive list of Physical Abilities and Other Conditions of Continued Employment which may be required of positions in this class. Clarke County School District encourages persons with disabilities who are interested in employment in this class and need reasonable accommodation of those disabilities to contact the Human Resources Department for further information.

It is the policy of the Clarke County School District not to discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, pregnancy, age, religion, disability or any other legally protected status in its educational programs, activities or employment practices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills, or working conditions associated with the position.

Last Updated: 08/2024