Transportation Dispatcher

TrulyHired; Athens (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Clarke County School District Transportation Department is seeking a Transportation Dispatcher to support student transport services, handling routine and emergency maintenance requests. The role emphasizes keeping records up to standards and coordinating projects for smooth operations.

Requires a high school diploma or GED, valid Georgia CDL Class B with P & S endorsements, and experience with office software and data reporting.

Qualifications

• High school diploma or GED required.
• Experience with transportation or school district records is a plus.
• Ability to perform clerical tasks accurately.

Responsibilities

• Collaborates with staff to develop routes, schedules, and driver training to determine equipment and driver needs.
• Compiles data (incident reports, inspections, mileage, student counts) to create reports and meet regulatory requirements.
• Informs school personnel and parents about rules, regulations, and laws to ensure proper follow-up.
• Maintains records (mileage logs, service schedules, DMV requirements) to prioritize maintenance and avoid disruptions.
• Attends meetings, training sessions, and workshops to gather and share information needed for job performance.
• Processes materials (service orders, route changes) to update information, authorize actions, and comply with regulations.
• Recommends policies and actions (boundary changes, staffing needs) to improve student transportation services.
• Communicates with students, parents, and staff about stop locations, schedules, and state policies to provide necessary information.
• Responds to injuries and accidents, following policies and guidelines, while providing excellent customer service.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit

Skills

Two-way radio operation

Office equipment operation

Record keeping

Data collection and reporting

Problem solving

Education

High school diploma or GED

Tools

MS Office

Administrative software

Job description

Job Description

DIVISION: Operations

GRADE: 12

DEPARTMENT: Transportation Department

WORK DAY: 240

REPORTS TO: Assistant Director of Transportation

FLSA STATUS: Non Exempt

JOB CLASS: 4642

GROUP: Classified

POSITION SUMMARY

The Transportation Dispatcher supports the student transportation services by handling service requests for both routine and emergency maintenance. This role is responsible for keeping department records up to required standards and coordinating various projects to ensure smooth operations.

MINIMUM REQUIREMENTS

EDUCATION

• High school diploma or GED equivalent

CERTIFICATION/LICENSE

• Valid Georgia CDL Class B Driver's License with P & S Endorsements
• Valid Georgia Driver's License
• Criminal Justice Fingerprint
• Background Clearance
• State Department of Education medical examination

WORK EXPERIENCE

• One (1) year experience in technology application

KNOWLEDGE, SKILLS, & ABILITIES

Skills-based Competencies

Required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating two-way radio and county emergency radio; operating standard office equipment including pertinent software applications; performing standard clerical procedures; and preparing and maintaining accurate records.

Knowledge-based Competencies

Required to perform basic math, including calculations using fractions, percentages, and/or ratios; understand written procedures, write routine documents, and speak clearly; and solve practical problems. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: pertinent department policies and procedures; office practices and procedures; and concepts of grammar and punctuation.

Ability-based Competencies

Required to schedule a number of activities, meetings, and/or events; gather, collate, and/or classify data; and consider a number of factors when using equipment. Flexibility is required to work with others in a variety of circumstances; work with data utilizing specific, defined processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; meeting deadlines and schedules; setting priorities; working with detailed information/data; and working with frequent interruptions.

ESSENTIAL DUTIES (Generally ranges from 5-10 bullet points)

• Collaborates with staff to develop routes, schedules, and driver training to determine equipment and driver needs.
• Compiles data (incident reports, inspections, mileage, student counts) to create reports and meet regulatory requirements.
• Informs school personnel and parents about rules, regulations, and laws to ensure proper follow-up.
• Maintains records (mileage logs, service schedules, DMV requirements) to prioritize maintenance and avoid disruptions.
• Attends meetings, training sessions, and workshops to gather and share information needed for job performance.
• Processes materials (service orders, route changes) to update information, authorize actions, and comply with regulations.
• Recommends policies and actions (boundary changes, staffing needs) to improve student transportation services.
• Communicates with students, parents, and staff about stop locations, schedules, and state policies to provide necessary information.
• Responds to injuries and accidents, following policies and guidelines, while providing excellent customer service.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit

PHYSICAL ABILITIES AND WORKING CONDITIONS

The Physical Abilities and Other Conditions of Continued Employment listed in this section are representative of, but are not intended to provide an exhaustive list of Physical Abilities and Other Conditions of Continued Employment which may be required of positions in this class. Clarke County School District encourages persons with disabilities who are interested in employment in this class and need reasonable accommodation of those disabilities to contact the Human Resources Department for further information.

Vision

Hearing

Speech

Upper Body Mobility

Strength

Some lifting

Environmental requirements

Mental Requirements

Additional Work Conditions & Physical Abilities

Generally the job requires 40% sitting, 30% walking, and 30% standing.

It is the policy of the Clarke County School District not to discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, pregnancy, age, religion, disability or any other legally protected status in its educational programs, activities or employment practices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills, or working conditions associated with the position.

Last Updated: 08/2024