Transportation Dispatch & Admin Coordinator

Kelly; Kent (WA); On-site; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

Term life

Whole life

Accident insurance

Critical illness

A legal plan

Short-term disability

Retirement savings plan

Service bonus and holiday pay plans (8

Transit spending account

Paid sick leave

Job summary

Kelly is hiring an Administrative Coordinator to support transportation operations for a client in Kent, WA. This role provides administrative and dispatch support in a fast-paced freight environment, assisting with scheduling, tracking, billing, documentation, and communication between drivers, service centers, and internal teams.

The ideal candidate will have strong organizational skills, excellent communication abilities, and the ability to manage multiple priorities while working in a

Qualifications

• High School Diploma or GED or equivalent combination of education and experience.
• Strong customer service skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word and Excel.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a high-volume environment.
• Ability to solve problems using established procedures and independent judgment.
• Ability to read, interpret, and follow written procedures, safety rules, and operating manuals.
• Must pass pre-employment drug screen, random drug/alcohol testing, and background check.
• Must be authorized to work in the United States.

Responsibilities

• Create freight manifest lists using applicable coding.
• Assist dispatchers with assigning pickup and delivery drivers for local and road delivery activities.
• Maintain city dispatch sheets and communicate driver updates regarding pickup and delivery issues.
• Support dispatch operations as needed.
• Handle scheduling, tracking, tracing, and billing activities.
• Assist with coordinating Line Haul drivers through computer systems and phone communication with service centers.
• Support timely freight movement while meeting service standards.
• Communicate with Line Haul Supervisors, Operations Planners, Service Center personnel, Operations leadership, and drivers.
• Assist with Line Haul activities and dispatch planning.
• Support dispatch planning to meet cost and service goals.
• Maintain shipment counts and verify against bills of lading, documenting discrepancies.
• Investigate and resolve overages, shortages, and damaged freight issues, including hazardous materials when applicable.
• Prepare paperwork and assist with repacking over, short, and damaged (OS&D) freight.
• Maintain accurate records and reporting for OS&D issues.
• Maintain a clean and organized OS&D area.
• Provide guidance and support to less experienced clerical staff.
• Assist with training and answering employee questions as needed.
• Maintain employee files, payroll records, and filing systems when assigned.
• Assist with new hire paperwork, payroll changes, and employee documentation.

Skills

Customer service

Communication (verbal & written)

Organization

Multitasking

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Kelly is hiring an Administrative Coordinator to support transportation operations for a client in Kent, WA. This role provides administrative and dispatch support in a fast-paced freight environment, assisting with scheduling, tracking, billing, documentation, and communication between drivers, service centers, and internal teams.

The ideal candidate will have strong organizational skills, excellent communication abilities, and the ability to manage multiple priorities while working in a