Transportation Director

RXO, Inc.; Memphis (TN); On-site; USD 120,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Job summary

RXO, Inc. is seeking a Director of Transportation Operations to lead strategic planning and optimization of the end-to-end transportation network across TL, LTL, intermodal, and dedicated fleets.

This role covers carrier management, routing, regulatory compliance, TMS, and cost controls to deliver superior service while controlling expenses. The ideal candidate will have 8+ years in transportation leadership, hands-on TMS experience (MercuryGate, Oracle TMS, SAP TM, Blue Yonder), and strong

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business Admin or related field.
• 8+ years progressive management experience in transportation, fleet management, or logistics operations.
• Minimum 4+ years in a senior leadership or directorial capacity managing cross-functional teams.
• Hands-on experience with enterprise Transportation Management Systems (TMS) and ERP platforms.
• Deep expertise in DOT regulations, carrier contract negotiation, freight pricing models, and multi-modal transportation.

Responsibilities

• Define and execute overarching transportation strategy across inbound, outbound, and multi-modal network logistics.
• Evaluate routes, carrier networks, and distribution hubs to minimize lead times and costs.
• Lead continuous improvement initiatives (Lean, Six Sigma) to eliminate inefficiencies and improve service reliability.
• Oversee carrier selection, contract negotiations, rate structures, and SLAs across TL, LTL, parcel, intermodal, and dedicated fleets.
• Establish and monitor KPIs for carrier performance (OTIF, damage rates, billing accuracy).
• Maintain strategic relationships with transportation providers and 3PL partners.
• Manage annual transportation budget and P&L performance, analyzing variances and cost-saving measures.
• Oversee daily dispatch, freight scheduling, load planning, and routing operations across sites.
• Collaborate with warehouse ops, customer service, and procurement to align demand with capacity.
• Ensure full compliance with DOT, FMCSA, OSHA, EPA, Hazmat regulations.
• Enforce fleet safety protocols and driver safety training.
• Drive adoption and optimization of TMS, telematics, and visibility platforms.
• Leverage freight data analytics to track trends, forecast capacity, and automate workflows.

Skills

Strategic leadership

Cross-functional leadership

Negotiation

Cost optimization

Regulatory compliance

Education

Bachelor's degree in related field

8+ years progressive management experience

Tools

MercuryGate

Oracle TMS

SAP Transportation Management

Blue Yonder

SAP/Workday/Oracle ERP

Job description

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

The Director of Transportation Operations is responsible for leading, strategic planning, and optimizing the company’s end-to-end transportation network, fleet management, and logistics partnerships. This role oversees carrier management, routing efficiency, regulatory compliance, transportation technology (TMS), and operational cost controls. The ideal candidate will drive continuous improvement, enhance service delivery, and align transportation strategies with broader organizational growth and P&L goals.

What Your Day-to-day Will Look Like

• Define and execute the overarching transportation strategy across inbound, outbound, and multi-modal network logistics.
• Continuously evaluate transportation routes, carrier networks, and distribution hubs to minimize lead times and reduce operational costs.
• Lead continuous improvement initiatives (Lean, Six Sigma) to eliminate inefficiencies and improve service reliability.
• Oversee carrier selection, contract negotiations, rate structures, and service level agreements (SLAs) across truckload (TL), less-than-truckload (LTL), parcel, intermodal, and dedicated fleets.
• Establish and monitor Key Performance Indicators (KPIs) for carrier performance, including On-Time In-Full (OTIF) delivery, damage rates, and billing accuracy.
• Maintain strong strategic relationships with key transportation providers and 3PL partners.
• Manage the annual transportation budget and P&L performance, analyzing variances and implementing cost-saving measures.
• Oversee daily dispatch, freight scheduling, load planning, and routing operations across all sites.
• Partner with warehouse operations, customer service, and procurement teams to align supply chain demand with transportation capacity.
• Ensure full compliance with federal, state, and international transportation laws and regulations (e.g., DOT, FMCSA, OSHA, EPA, and Hazmat guidelines).
• Enforce strict fleet safety protocols, driver safety training, and risk mitigation strategies across owned/leased assets.
• Drive the adoption, maintenance, and optimization of Transportation Management Systems (TMS), telematics, and visibility platforms.
• Leverage freight data analytics and business intelligence tools to track performance trends, forecast capacity needs, and automate workflows.

At a Minimum You’ll Need

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 8+ years of progressive management experience in transportation, fleet management, or logistics operations.
• Minimum 4+ years in a senior leadership or directorial capacity managing cross-functional teams.
• Hands-on experience with enterprise Transportation Management Systems (TMS) (e.g., MercuryGate, Oracle TMS, SAP Transportation Management, Blue Yonder) and ERP platforms (SAP, Workday, or Oracle).
• Deep expertise in DOT regulations, carrier contract negotiation, freight pricing models, and multi-modal transportation.

It’d Be Great If You Also Have

• Master’s degree (MBA or M.S. in Supply Chain/Logistics).
• Professional certifications such as APICS CSCP, CLTD, or Six Sigma Green/Black Belt.
• Experience managing both private dedicated fleets and 3PL/4PL network

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.