Senior Operations Manager

RXO; Warren (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with company-m

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and Leadership Development

Paid time off and holidays

Job summary

RXO is seeking a Senior Operations Manager to provide strategic leadership for Transportation Management services. You will define opportunities for improvement, lead a transportation team, and drive cost-saving initiatives across multiple segments.

The role requires strong analytics, KPI development, and cross-functional collaboration. Ideal candidates bring 5+ years in supply chain management, a background in transportation/warehousing, and experience with data-driven decision making.

Qualifications

• 5 years of experience in supply chain management (domestic or international).
• Experience in transportation, warehousing, distribution, inventory planning and management, network analysis and materials management.
• Experience with financial management and business integration; HR technical skills, financial and cost analysis, KPI development and tracking, operational performance analysis, data-driven decision making, continuous improvement initiatives, workflow automation experience, forecasting and demand planning.
• Availability to work extended hours, including evenings, nights and weekends; travel to customer and multiple operating locations

Responsibilities

• Define requirements for transportation operations and ensure the implementation of new strategies to meet requirements and customer expectations.
• Own KPI reporting and standardization across multiple segments of the business
• Implement AI and automation initiatives
• Develop and deploy transportation operational and management solutions and establish business controls and processes
• Provide direct supervisory control of the transportation team to ensure service levels are met
• Identify and deploy cost-saving initiatives to achieve budget and operating income goals
• Lead HR development through training, development, and succession planning
• Identify growth opportunities with current and new customers; perform account management for select customers
• Recognize and manage operational risks/security practices; implement best practices and support legal processes

Skills

Supply chain management

Leadership

Data analysis

Forecasting

Workflow automation

Cost optimization

Education

Bachelor's degree in Logistics or Business Analytics

MBA

Tools

Excel

Power Query

Pivot tables

SQL

Python

Power BI

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Operations Manager at RXO, you will provide strategic leadership and direction for our Transportation Management services offering. You'll also define opportunities for improvement and efficiencies, while identifying areas of growth. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself.

What your day-to-day will look like:

• Define requirements for transportation operations and ensure the implementation of new strategies and initiatives to effectively meet or exceed company requirements and customer expectations
• Own KPI reporting and standardization across multiple segments of the business
• Implementation of AI and Automation initiatives
• Develop and deploy transportation operational and management solutions, and establish business controls and processes to support regional transportation operations
• Provide direct supervisory control of transportation team to ensure service level standards are met
• Identify and deploy a broad range of customer cost-saving initiatives through established processes; achieve budget and operating income goals
• Lead HR development efforts through appropriate training, development, and succession planning
• Identify growth opportunities with current and new customers; perform account management functions for select customers
• Recognize and manage operational risks/security practices; implement best practices and provide a safe work environment; support legal processes and enable legal dispute resolutions

At a minimum, you'll need:

• 5 years of experience in supply chain management (domestic or international)
• Working knowledge of and experience in the functional areas of transportation, warehousing, distribution, inventory planning and management, network analysis and materials management
• Experience with financial management and business integration; HR technical skills, financial and cost analysis, KPI development and tracking, Operational performance analysis, Data-driven decision making, Continuous improvement initiatives, Workflow automation experience, Forecasting and demand planning
• Availability to work extended hours, including evenings, nights and weekends; available for travel to customer and multiple operating locations

It'd be great if you also have:

• Bachelor's degree in Logistics or Business Analytics, MBA
• 8 years of experience in transportation and logistics management
• P&L experience
• Proven leadership and collaboration skills with experience effectively supervising, coaching, and influencing employees
• Excellent analytical, communication and time management skills
• API Integration experience, Machine learning fundamentals, Statistical modeling, Forecasting techniques experience,
• Excel (advanced formulas, Power Query, pivot tables
• SQL, Python, Power BI or Tableau experience

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.